:root{
  --paper:#FFFFFF;
  --paper-raised:#FFFFFF;
  --ink:#1B1F1E;
  --ink-soft:#5B6461;
  --teal:#12403F;
  --teal-deep:color-mix(in srgb, var(--teal) 58%, #000000 42%);
  --nav-active:color-mix(in srgb, var(--teal) 40%, #000000 15%);
  --amber:#C4842A;
  --amber-bg:#FBF0DF;
  --red:#AE4438;
  --red-bg:#F8E7E4;
  --green:#3B7A57;
  --green-bg:#E5F0E7;
  --blue:#3B5C7A;
  --blue-bg:#E5EBF0;
  --line:#E1E1DE;
  --line-soft:#EDEDEA;
  --radius:4px;
  --font-body: 'IBM Plex Sans', sans-serif;
  --font-mono: 'IBM Plex Mono', monospace;

  /* flat surfaces — the original card language: a plain raised panel with a
     thin border, no blur, no translucency. */
  --glass-bg:var(--paper-raised);
  --glass-bg-strong:var(--paper-raised);
  --glass-border:var(--line-soft);
  --glass-shadow:none;
  --glass-shadow-sm:none;
  --glass-blur:none;

  /* brand accent — driven by Settings → Personal accent (see
     settingsUI.js applyAccent); defaults to the workspace's own teal so an
     unconfigured user sees the original look. Every place that used to read
     a gradient/glow now reads a single flat colour, matching the original
     flat design language instead of a glass/gradient one. */
  --brand-1:var(--teal);
  --brand-deep:var(--teal-deep);
  --brand-grad:var(--brand-1);
  --brand-glow:none;
  --sidebar-glass:var(--brand-deep);
  --nav-active-grad:color-mix(in srgb, var(--brand-1) 40%, #000000 15%);

  /* the raw picked colour, unmixed — used for the avatar and sidebar name accent */
  --user-accent:var(--brand-1);

  --fs-base:16.5px;
  --fs-sm:14px;
  --fs-md:15.5px;
  --fs-lg:18px;
}
@media (prefers-color-scheme: dark){
  :root:not([data-theme="light"]){
    --paper:#101715;
    --paper-raised:#182220;
    --ink:#E7EDE9;
    --ink-soft:#9AAAA3;
    --teal:#5FA89A;
    --teal-deep:color-mix(in srgb, var(--teal) 42%, #000000 58%);
    --nav-active:color-mix(in srgb, var(--teal) 30%, #000000 25%);
    --amber:#E0A24F;
    --amber-bg:#2E2413;
    --red:#DD8578;
    --red-bg:#331D19;
    --green:#7FC79B;
    --green-bg:#152D1F;
    --blue:#89A9C7;
    --blue-bg:#182430;
    --line:#2A3733;
    --line-soft:#20302B;
    --nav-active-grad:color-mix(in srgb, var(--brand-1) 30%, #000000 25%);
  }
}
:root[data-theme="dark"]{
  --paper:#101715;
  --paper-raised:#182220;
  --ink:#E7EDE9;
  --ink-soft:#9AAAA3;
  --teal:#5FA89A;
  --teal-deep:color-mix(in srgb, var(--teal) 42%, #000000 58%);
  --nav-active:color-mix(in srgb, var(--teal) 30%, #000000 25%);
  --amber:#E0A24F;
  --amber-bg:#2E2413;
  --red:#DD8578;
  --red-bg:#331D19;
  --green:#7FC79B;
  --green-bg:#152D1F;
  --blue:#89A9C7;
  --blue-bg:#182430;
  --line:#2A3733;
  --line-soft:#20302B;
  --nav-active-grad:color-mix(in srgb, var(--brand-1) 30%, #000000 25%);
}
*{box-sizing:border-box;}
html,body{margin:0;padding:0;}
html{-webkit-text-size-adjust:100%;}
body{
  background:var(--paper);
  color:var(--ink);
  font-family:var(--font-body);
  font-size:var(--fs-base);
  font-weight:500;
  line-height:1.6;
  min-height:100vh;
}
a{color:inherit;}
button{font-family:inherit;}
.shell{display:flex;min-height:100vh;}
.sidebar{
  width:224px;flex:none;background:var(--sidebar-glass);color:#DCE9E4;
  display:flex;flex-direction:column;padding:22px 14px;position:sticky;top:0;height:100vh;
}
.sidebar-close-btn{display:none;}
.mobile-topbar{display:none;}
.sidebar-backdrop{display:none;}
.brand{padding:0 8px 22px 8px;border-bottom:1px solid rgba(255,255,255,0.12);margin-bottom:18px;}
.brand-mark{font-family:var(--font-mono);font-size:12px;letter-spacing:0.06em;color:#7FB8AB;margin-bottom:4px;}
.brand-name{font-size:19px;font-weight:700;color:#F3F8F6;line-height:1.3;}
.nav{display:flex;flex-direction:column;gap:3px;flex:1;min-height:0;overflow-y:auto;position:relative;}
.nav-indicator{
  position:absolute;left:0;right:0;top:0;height:0;border-radius:var(--radius);
  background:var(--nav-active-grad);
  transform:translateY(0);opacity:0;z-index:0;pointer-events:none;
  transition:transform .38s cubic-bezier(.34,1.3,.4,1), height .38s cubic-bezier(.34,1.3,.4,1), opacity .18s ease;
}
.nav-item{
  display:flex;align-items:center;gap:10px;padding:10px 11px;border-radius:var(--radius);
  color:#B9CCC5;font-size:14.5px;font-weight:500;cursor:pointer;border:none;background:none;text-align:left;width:100%;
  font-family:inherit;transition:background .15s,color .15s;position:relative;z-index:1;
}
.nav-icon{width:18px;text-align:center;font-size:16px;line-height:1;opacity:.85;flex:none;}
.nav-item:hover{background:rgba(255,255,255,0.06);color:#F3F8F6;}
.nav-item.active{background:none;color:#F3F8F6;font-weight:600;}
.nav-item.active:hover{background:none;}
.sidebar-foot{padding-top:14px;margin-top:14px;border-top:1px solid rgba(255,255,255,0.12);font-size:12.5px;color:#82988F;}
.sync-pill{display:inline-flex;align-items:center;gap:6px;font-family:var(--font-mono);}
.sync-dot{width:6px;height:6px;border-radius:50%;background:#5FA89A;}
.sync-dot.off{background:#C4842A;}
.live-clock{margin:12px 0 2px;padding-top:10px;border-top:1px solid rgba(255,255,255,0.08);font-family:var(--font-mono);}
.live-clock-date{font-size:11px;color:#A9BCB5;margin-bottom:2px;}
.live-clock-time{font-size:17px;color:#F3F8F6;letter-spacing:.02em;font-weight:600;}
.main{flex:1;min-width:0;padding:30px 36px 60px;}
.topbar{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:24px;gap:16px;flex-wrap:wrap;}
.topbar h1{font-size:25px;margin:0 0 5px;font-weight:700;letter-spacing:-.01em;}
.topbar p{margin:0;color:var(--ink-soft);font-size:14.5px;max-width:60ch;}
.view{display:none;}
.view.active{display:block;}
.btn{
  display:inline-flex;align-items:center;gap:6px;padding:9px 16px;border-radius:var(--radius);
  border:1px solid var(--line);background:var(--paper-raised);color:var(--ink);font-size:14.5px;
  cursor:pointer;font-weight:500;
}
.btn:hover{border-color:var(--teal);}
.btn-primary{background:var(--brand-grad);border-color:var(--brand-1);color:#F3F8F6;}
.btn-primary:hover{background:var(--brand-deep);}
.btn-sm{padding:6px 12px;font-size:13px;}
.btn[disabled]{opacity:0.5;cursor:not-allowed;}
input,select,textarea{
  font-family:inherit;font-size:15px;color:var(--ink);background:var(--paper-raised);
  border:1px solid var(--line);border-radius:var(--radius);padding:9px 12px;width:100%;
}
input:focus,select:focus,textarea:focus{outline:2px solid var(--teal);outline-offset:1px;}
label{display:block;font-size:13px;color:var(--ink-soft);margin-bottom:5px;font-weight:500;}
.field{margin-bottom:14px;}
.field-row{display:grid;grid-template-columns:1fr 1fr;gap:14px;}
@media (max-width:640px){.field-row{grid-template-columns:1fr;}}
.card{background:var(--paper-raised);border:1px solid var(--line-soft);border-radius:var(--radius);padding:20px;min-width:0;}
/* the Movers/Overdue tables (Dashboard) are compact summaries, not the wide
   ticket list — they don't need the 860px min-width or the sticky
   action-column treatment meant for a "View" button */
#moversTable, #overdueTable{min-width:0;width:100%;}
#moversTable td:last-child, #overdueTable td:last-child,
#moversTable th:last-child, #overdueTable th:last-child{
  position:static;box-shadow:none;text-align:left;background:none;
}
/* Weekly report's Backlog/Top-issues/Movers cards are the same kind of
   compact summary with long text (issue names) — the generic
   `table{min-width:860px}` below was blowing out the grid's ~1fr side
   column and clipping the card off the right edge of the page. Stacking
   them full-width and dropping the min-width fixes both. */
#view-weeklyreport .dash-grid{grid-template-columns:1fr;}
#view-weeklyreport table{min-width:0;}
#view-weeklyreport table td:last-child, #view-weeklyreport table th:last-child{
  position:static;box-shadow:none;text-align:left;background:none;
}
.kpi-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:14px;margin-bottom:22px;}
.kpi{background:var(--paper-raised);border:1px solid var(--line-soft);border-radius:var(--radius);padding:16px 18px;}
.kpi-label{font-size:12px;text-transform:uppercase;letter-spacing:0.05em;color:var(--ink-soft);margin-bottom:7px;font-family:var(--font-mono);}
.kpi-value{font-size:30px;font-weight:600;line-height:1;}
.kpi-sub{font-size:12.5px;color:var(--ink-soft);margin-top:6px;}
.kpi-trend{display:inline-block;margin-top:6px;font-size:12px;font-weight:600;font-family:var(--font-mono);}
.kpi-trend.up{color:var(--green);}
.kpi-trend.down{color:var(--red);}
.kpi-trend.neutral{color:var(--blue);}
.kpi-trend.flat{color:var(--ink-soft);font-weight:500;}
.kpi[role="button"]{cursor:pointer;transition:border-color .15s,transform .15s,box-shadow .15s;}
.kpi[role="button"]:hover,.kpi[role="button"]:focus-visible{border-color:var(--teal);box-shadow:0 3px 10px rgba(18,64,63,.1);transform:translateY(-1px);outline:none;}
.dash-grid{display:grid;grid-template-columns:1.3fr 1fr;gap:16px;margin-bottom:16px;}
@media (max-width:900px){.dash-grid{grid-template-columns:1fr;}}
.import-options{display:grid;grid-template-columns:1fr 1fr;gap:16px;max-width:900px;}
@media (max-width:720px){.import-options{grid-template-columns:1fr;}}
.dash-grid-3{display:grid;grid-template-columns:1.4fr 1fr 1fr;gap:16px;margin-bottom:16px;}
@media (max-width:1100px){.dash-grid-3{grid-template-columns:1fr 1fr;}}
@media (max-width:720px){.dash-grid-3{grid-template-columns:1fr;}}

/* colourful KPI tiles */
.kpi-grid-color .kpi{border:none;color:#fff;position:relative;overflow:hidden;}
.kpi-grid-color .kpi-label{color:rgba(255,255,255,.85);}
.kpi-grid-color .kpi-sub{color:rgba(255,255,255,.8);}
.kpi-grid-color .kpi:nth-child(1){background:linear-gradient(135deg,#2563EB,#1D4ED8);}
.kpi-grid-color .kpi:nth-child(2){background:linear-gradient(135deg,#16A34A,#15803D);}
.kpi-grid-color .kpi:nth-child(3){background:linear-gradient(135deg,#F59E0B,#D97706);}
.kpi-grid-color .kpi:nth-child(4){background:linear-gradient(135deg,#DB2777,#BE185D);}
.kpi-grid-color .kpi:nth-child(5){background:linear-gradient(135deg,#7C3AED,#6D28D9);}
.kpi-grid-color .kpi[role="button"]:hover,.kpi-grid-color .kpi[role="button"]:focus-visible{box-shadow:0 6px 18px rgba(0,0,0,.22);border-color:transparent;}
.kpi-trend{background:rgba(0,0,0,.18);padding:2px 7px;border-radius:20px;}
.kpi-grid-color .kpi-trend.up{color:#B9F6CA;}
.kpi-grid-color .kpi-trend.down{color:#FFCDD2;}
.kpi-grid-color .kpi-trend.neutral{color:#E1E8FF;}
.kpi-grid-color .kpi-trend.flat{color:rgba(255,255,255,.75);}

/* chart panels */
.chart-card h3{display:flex;align-items:center;gap:8px;flex-wrap:wrap;}
.chart-wrap{position:relative;height:220px;}
.chart-wrap-lg{height:260px;}
#leaderboard{display:flex;flex-direction:column;gap:11px;}
.lb-row{display:flex;align-items:center;gap:10px;}
.lb-rank{width:22px;flex:none;text-align:center;font-size:15px;}
.lb-body{flex:1;min-width:0;}
.lb-top{display:flex;justify-content:space-between;gap:8px;font-size:14px;margin-bottom:4px;}
.lb-name{font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}
.lb-count{font-family:var(--font-mono);color:var(--ink-soft);flex:none;}
.lb-track{background:var(--line-soft);border-radius:20px;height:7px;overflow:hidden;}
.lb-fill{height:100%;border-radius:20px;background:linear-gradient(90deg,#2563EB,#7C3AED);}
.lb-sub{font-size:11.5px;color:var(--ink-soft);margin-top:3px;font-family:var(--font-mono);}
.card h3{margin:0 0 15px;font-size:15.5px;font-weight:600;}
.card h3 span{font-weight:400;color:var(--ink-soft);}
.bar-row{display:flex;align-items:center;gap:10px;margin-bottom:10px;font-size:14px;}
.bar-label{width:112px;flex:none;color:var(--ink-soft);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;}
.bar-track{flex:1;background:var(--line-soft);border-radius:2px;height:10px;overflow:hidden;}
.bar-fill{height:100%;border-radius:2px;}
.bar-count{width:32px;text-align:right;font-family:var(--font-mono);flex:none;}
.pill{display:inline-flex;align-items:center;gap:5px;padding:3px 9px;border-radius:20px;font-size:12px;font-weight:600;font-family:var(--font-mono);white-space:nowrap;}
.pill-pending{background:var(--amber-bg);color:var(--amber);}
.pill-progress{background:var(--blue-bg);color:var(--blue);}
.pill-resolved{background:var(--green-bg);color:var(--green);}
.pill-high{background:var(--red-bg);color:var(--red);}
.pill-medium{background:var(--amber-bg);color:var(--amber);}
.pill-low{background:var(--line-soft);color:var(--ink-soft);}
.src-pill{font-family:var(--font-mono);font-size:10.5px;padding:2px 6px;border-radius:2px;border:1px solid var(--line);color:var(--ink-soft);}
.src-pill.wa{border-color:#3B7A57;color:var(--green);}
.src-pill.crm{border-color:var(--blue);color:var(--blue);}
.pill-sla-ontrack{background:var(--green-bg);color:var(--green);}
.pill-sla-atrisk{background:var(--amber-bg);color:var(--amber);}
.pill-sla-breached{background:var(--red-bg);color:var(--red);}
.pill-sla-met{background:var(--green-bg);color:var(--green);}
.pill-sla-missed{background:var(--red-bg);color:var(--red);}
.pill-sla-none{background:var(--line-soft);color:var(--ink-soft);}
.table-wrap{overflow-x:auto;border:1px solid var(--line-soft);border-radius:var(--radius);background:var(--paper-raised);}
table{width:100%;border-collapse:collapse;font-size:14.5px;min-width:860px;}
th{
  text-align:left;font-family:var(--font-mono);font-size:11.5px;text-transform:uppercase;letter-spacing:0.04em;
  color:var(--ink-soft);padding:14px 15px;border-bottom:2px solid var(--ink);white-space:nowrap;font-weight:500;
  background:var(--paper);border-right:1px solid var(--line);
}
th:last-child{border-right:none;position:sticky;right:0;z-index:3;}
td{padding:14px 15px;border-bottom:1px solid var(--line-soft);border-right:1px solid var(--line-soft);vertical-align:top;font-weight:500;}
/* the actions column stays pinned to the right edge so "View" is always
   reachable without scrolling a wide table all the way across */
td:last-child{
  border-right:none;position:sticky;right:0;z-index:2;background:var(--paper-raised);
  box-shadow:-8px 0 12px -6px rgba(0,0,0,.12);text-align:center;
}
tr:last-child td{border-bottom:none;}
#ticketsBody tr:hover td{background:var(--paper);}
tr.aging td:first-child{box-shadow:inset 3px 0 0 var(--red);}
tr.aging td{background:color-mix(in srgb, var(--red-bg) 45%, transparent);}
tr.aging td:last-child{box-shadow:-8px 0 12px -6px rgba(0,0,0,.12);}
.issue-cell{max-width:230px;overflow-wrap:break-word;}
.agent-cell{display:flex;align-items:center;gap:8px;}
.agent-cell .avatar{width:24px;height:24px;font-size:9.5px;}
.muted{color:color-mix(in srgb, var(--ink-soft) 65%, var(--ink) 35%);}
/* All/My tickets: Status is the last column now that Action is gone, so
   drop the sticky-pinned/shadowed treatment that was meant for the old
   "View" button column — a status pill doesn't need to stay pinned in view
   while scrolling, and the shadow looked wrong under a pill instead of a button. */
#ticketsTable td:last-child, #ticketsTable th:last-child,
#shaReportsTable td:last-child, #shaReportsTable th:last-child{
  position:static;box-shadow:none;text-align:left;background:none;
}
.ticket-num-link{
  background:none;border:none;padding:0;font:inherit;font-weight:600;color:var(--teal);
  cursor:pointer;text-align:left;
}
.ticket-num-link:hover{text-decoration:underline;}
.row-actions{display:flex;gap:6px;}
.analysis-panel{display:grid;grid-template-columns:1.1fr 1fr 1fr;gap:14px;padding:4px 0;}
.analysis-label{font-family:var(--font-mono);font-size:11px;text-transform:uppercase;letter-spacing:.04em;color:var(--ink-soft);margin-bottom:3px;}
.analysis-value{font-size:14px;line-height:1.45;}
.analysis-related{margin-top:12px;padding-top:10px;border-top:1px solid var(--line);font-size:13px;color:var(--ink-soft);}
.assistant-box{margin-top:14px;padding-top:12px;border-top:1px solid var(--line);}
.assistant-head{display:flex;justify-content:space-between;gap:10px;align-items:center;margin-bottom:8px;}
.assistant-head b{font-size:14px;}
.assistant-badge{font-family:var(--font-mono);font-size:11px;color:var(--teal);}
.chat-log{max-height:150px;overflow:auto;padding:10px;background:var(--paper-raised);border:1px solid var(--line-soft);border-radius:var(--radius);}
.chat-message{font-size:13.5px;line-height:1.45;margin-bottom:8px;}
.chat-message:last-child{margin-bottom:0;}
.chat-message b{font-family:var(--font-mono);font-size:11px;text-transform:uppercase;color:var(--ink-soft);margin-right:5px;}
.chat-form{display:flex;gap:8px;margin-top:8px;}
.chat-form input{flex:1;min-width:0;}
.chat-form .btn{flex:none;}
.assistant-actions{display:flex;gap:6px;flex-wrap:wrap;margin-top:8px;}
.api-results{margin-top:10px;padding:10px;background:var(--paper-raised);border:1px solid var(--line-soft);border-radius:var(--radius);font-size:13.5px;line-height:1.5;max-height:180px;overflow:auto;}
.api-result-row{padding:7px 0;border-bottom:1px solid var(--line-soft);}
.api-result-row:last-child{border-bottom:none;}
.api-toolbar{display:flex;gap:10px;flex-wrap:wrap;align-items:flex-end;margin-bottom:16px;}
.api-toolbar .field{margin:0;min-width:180px;}
.api-output{padding:13px;background:var(--paper);border:1px solid var(--line-soft);border-radius:var(--radius);font-size:13.5px;line-height:1.55;overflow:auto;max-height:560px;}
.api-report-title{font-size:17px;font-weight:600;margin-bottom:4px;}
.api-report-meta{color:var(--ink-soft);font-size:12px;margin-bottom:14px;}
.api-report-row{padding:10px 0;border-top:1px solid var(--line-soft);}
.api-report-row b{color:var(--teal);}
.api-report-field{display:grid;grid-template-columns:minmax(150px, .35fr) 1fr;gap:10px;padding:4px 0;}
.api-report-field strong{font-weight:600;color:var(--ink-soft);}
.api-stat-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px;margin-bottom:16px;}
.api-stat{padding:11px 13px;border:1px solid var(--line-soft);background:var(--paper);border-radius:var(--radius);}
.api-stat b{display:block;font-family:var(--font-mono);font-size:20px;margin-bottom:2px;}
.api-stat span{font-size:12px;color:var(--ink-soft);}
@media (max-width:720px){.analysis-panel{grid-template-columns:1fr;gap:8px;}}
/* support tools landing grid */
.tool-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:16px;margin-top:18px;}

/* ---------------- Patient Record Checker (ported from patient_checker.php) ----------------
   Reuses this app's own brand/theme variables (--brand-1, --teal, --font-body,
   --font-mono, etc.) instead of the original tool's separate color/font
   system, so it visually matches the rest of the ticket hub — including
   picking up the personal accent colour — instead of looking like a bolted-on
   external page. */
#patient-checker {
  --pc-accent: var(--brand-1, var(--teal));
  --pc-dark:   var(--brand-deep, var(--teal-deep));
  --pc-light:  color-mix(in srgb, var(--pc-accent) 12%, white 88%);
  --pc-green:  var(--green); --pc-amber: var(--amber);
  --pc-red:    var(--red);   --pc-purple:#7c3aed; --pc-cyan:#0891b2;
  --pc-text:   var(--ink);   --pc-text2: var(--ink-soft);
  --pc-muted:  var(--ink-soft); --pc-brd: var(--line);
  --pc-mono:   var(--font-mono);
  font-family: var(--font-body);
  border-radius:16px;overflow:hidden;
  box-shadow:0 12px 34px rgba(0,0,0,.12), 0 2px 8px rgba(0,0,0,.06);
}
/* branded header — a smaller stand-in for each original tool's own full nav
   bar (which duplicated this app's sidebar/topbar and got dropped), kept to
   give each ported tool its own visual identity instead of looking like a
   plain form dropped onto the page. Shared across every Support Tools page
   (Patient Checker, Coverage Checker, and whatever's ported next) — NOT
   scoped to one tool's #id, since it's the same component reused everywhere. */
.support-tool-header {
  display:flex;align-items:center;gap:12px;padding:14px 20px;color:#fff;
  background:var(--sidebar-glass); /* same token the app sidebar uses — guaranteed to match, not just "close" */
  border-radius:16px 16px 0 0;
}
.support-tool-header-icon { width:32px;height:32px;background:rgba(255,255,255,.16);border:1px solid rgba(255,255,255,.22);border-radius:9px;display:grid;place-items:center;font-size:15px;flex:none; }
.support-tool-header-title { font-size:14px;font-weight:800;letter-spacing:-.1px;line-height:1.3; }
.support-tool-header-sub { font-size:10px;color:rgba(255,255,255,.6);font-weight:600;letter-spacing:.06em;text-transform:uppercase; }
.support-tool-header-live { margin-left:auto;display:inline-flex;align-items:center;gap:6px;font-size:10px;font-weight:700;letter-spacing:.08em;background:rgba(74,222,128,.16);border:1px solid rgba(74,222,128,.4);border-radius:20px;padding:5px 12px;color:#4ade80; }
.support-tool-header-live::before { content:'';width:6px;height:6px;background:#4ade80;border-radius:50%;box-shadow:0 0 7px #4ade80;animation:pcPulse 1.5s infinite; }
@keyframes pcPulse{0%,100%{opacity:1;transform:scale(1)}50%{opacity:.35;transform:scale(.65)}}
#patient-checker .pc-app { display:flex; min-height:560px; }
#patient-checker .pc-sidebar { width:320px;min-width:320px;background:var(--sidebar-glass);display:flex;flex-direction:column; }
#patient-checker .pc-sb-head { padding:20px 18px 16px;background:rgba(0,0,0,.18);color:#fff;border-bottom:1px solid rgba(255,255,255,.1); }
#patient-checker .pc-sb-head h3 { font-size:14px;font-weight:700;margin-bottom:5px; }
#patient-checker .pc-sb-head p  { font-size:11px;opacity:.75;line-height:1.5; }
#patient-checker .pc-paste-area { flex:1;display:flex;flex-direction:column;padding:14px;gap:10px;overflow-y:auto; }
#patient-checker .pc-label { font-family:var(--pc-mono);font-size:10px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:rgba(255,255,255,.55); }
#patient-checker .pc-ta { flex:1;min-height:220px;background:rgba(0,0,0,.18);border:1.5px solid rgba(255,255,255,.15);border-radius:9px;padding:13px;font-family:var(--pc-mono);font-size:11px;color:rgba(255,255,255,.9);resize:vertical;outline:none;line-height:1.7;transition:border-color .2s,box-shadow .2s;width:100%;box-sizing:border-box; }
#patient-checker .pc-ta:focus { border-color:rgba(255,255,255,.4);box-shadow:0 0 0 3px rgba(255,255,255,.07); }
#patient-checker .pc-ta::placeholder { color:rgba(255,255,255,.28); }
#patient-checker .pc-btn-group { display:flex;gap:8px; }
#patient-checker .pc-btn { flex:1;padding:10px 14px;border-radius:9px;border:none;font-size:13px;font-weight:700;cursor:pointer;transition:all .2s;font-family:inherit; }
#patient-checker .pc-btn-p { background:#fff;color:var(--pc-accent);box-shadow:0 2px 8px rgba(0,0,0,.25);display:flex;align-items:center;justify-content:center;gap:6px; }
#patient-checker .pc-btn-p:hover { background:#f1f5f9;transform:translateY(-1px);box-shadow:0 4px 14px rgba(0,0,0,.3); }
#patient-checker .pc-btn-s { background:transparent;color:rgba(255,255,255,.8);border:1.5px solid rgba(255,255,255,.3); }
#patient-checker .pc-btn-s:hover { border-color:rgba(255,255,255,.6);color:#fff; }
#patient-checker .pc-err { background:rgba(239,68,68,.15);border:1px solid rgba(239,68,68,.45);color:#fca5a5;border-radius:8px;padding:10px 12px;font-size:12px;line-height:1.5;display:none; }
#patient-checker .pc-err.show { display:block; }
#patient-checker .pc-sample { background:transparent;border:1px dashed rgba(255,255,255,.3);color:rgba(255,255,255,.55);border-radius:8px;padding:9px 12px;font-size:11px;font-family:var(--pc-mono);cursor:pointer;text-align:center;transition:all .2s;width:100%; }
#patient-checker .pc-sample:hover { background:rgba(255,255,255,.08);color:#fff;border-color:rgba(255,255,255,.5); }
#patient-checker .pc-tip { background:rgba(255,255,255,.1);border:1px solid rgba(255,255,255,.18);border-radius:8px;padding:10px 12px;font-size:11px;color:rgba(255,255,255,.7);line-height:1.55; }
#patient-checker .pc-content { flex:1;padding:28px 32px 48px;overflow-y:auto;background:var(--paper-raised);max-height:80vh; }
#patient-checker .pc-empty { display:flex;flex-direction:column;align-items:center;justify-content:center;height:100%;min-height:360px;text-align:center;gap:16px; }
#patient-checker .pc-empty-icon { font-size:56px;opacity:.3; }
#patient-checker .pc-empty h3 { font-size:18px;font-weight:700;color:var(--ink-soft); }
#patient-checker .pc-empty p  { font-size:13px;color:var(--ink-soft);max-width:320px;line-height:1.6;opacity:.8; }
#patient-checker .pc-arrow { font-size:24px;color:var(--pc-accent);animation:pcBounce 1.5s infinite; }
@keyframes pcBounce{0%,100%{transform:translateX(-8px)}50%{transform:translateX(8px)}}
@keyframes pcSlideUp{from{opacity:0;transform:translateY(16px)}to{opacity:1;transform:translateY(0)}}
#patient-checker .pc-anim { animation:pcSlideUp .45s cubic-bezier(.22,1,.36,1) both; }
#patient-checker .pc-hero { background:var(--sidebar-glass);border-radius:14px;padding:28px 28px 24px;margin-bottom:24px;display:flex;align-items:flex-start;gap:20px;box-shadow:0 8px 32px rgba(0,0,0,.18);position:relative;overflow:hidden; }
#patient-checker .pc-hero::after { content:'';position:absolute;top:-60px;right:-60px;width:220px;height:220px;border-radius:50%;background:rgba(255,255,255,.07);pointer-events:none; }
#patient-checker .pc-hero-av { width:72px;height:72px;border-radius:16px;flex-shrink:0;background:rgba(255,255,255,.18);border:2px solid rgba(255,255,255,.28);display:flex;align-items:center;justify-content:center;font-size:26px;font-weight:800;color:#fff;letter-spacing:-.02em; }
#patient-checker .pc-hero-info { flex:1;min-width:0; }
#patient-checker .pc-id-bar { display:flex;align-items:center;gap:7px;margin-bottom:10px;flex-wrap:wrap; }
#patient-checker .pc-rid { font-family:var(--pc-mono);font-size:11px;color:rgba(255,255,255,.9);background:rgba(255,255,255,.15);border:1px solid rgba(255,255,255,.25);border-radius:6px;padding:3px 10px;letter-spacing:.06em; }
#patient-checker .pc-name { font-size:30px;font-weight:800;color:#fff;letter-spacing:-.02em;line-height:1.1;margin-bottom:9px; }
#patient-checker .pc-sub  { font-size:13px;color:rgba(255,255,255,.8);display:flex;align-items:center;gap:8px;flex-wrap:wrap; }
#patient-checker .pc-sep  { color:rgba(255,255,255,.4); }
#patient-checker .pc-hero .pc-chip.green  { background:rgba(16,185,129,.22);color:#6ee7b7;border:1px solid rgba(16,185,129,.35); }
#patient-checker .pc-hero .pc-chip.amber  { background:rgba(245,158,11,.22);color:#fcd34d;border:1px solid rgba(245,158,11,.35); }
#patient-checker .pc-hero .pc-chip.blue   { background:rgba(255,255,255,.18);color:#fff;border:1px solid rgba(255,255,255,.3); }
#patient-checker .pc-hero .pc-chip.red    { background:rgba(239,68,68,.22);color:#fca5a5;border:1px solid rgba(239,68,68,.35); }
#patient-checker .pc-hero .pc-chip.purple { background:rgba(139,92,246,.22);color:#c4b5fd;border:1px solid rgba(139,92,246,.35); }
#patient-checker .pc-hero .pc-chip.cyan   { background:rgba(6,182,212,.22);color:#67e8f9;border:1px solid rgba(6,182,212,.35); }
#patient-checker .pc-chip { display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:700;letter-spacing:.03em;text-transform:uppercase;padding:5px 11px;border-radius:20px; }
#patient-checker .pc-chip .pcdot { width:5px;height:5px;border-radius:50%;background:currentColor; }
#patient-checker .pc-chip.green  { background:var(--green-bg);color:var(--pc-green);border:1px solid var(--green-bg); }
#patient-checker .pc-chip.amber  { background:var(--amber-bg);color:var(--pc-amber);border:1px solid var(--amber-bg); }
#patient-checker .pc-chip.blue   { background:var(--pc-light);color:var(--pc-accent);border:1px solid rgba(0,0,0,.1); }
#patient-checker .pc-chip.purple { background:#f5f3ff;color:#7c3aed;border:1px solid #ddd6fe; }
#patient-checker .pc-chip.red    { background:var(--red-bg);color:var(--pc-red);border:1px solid var(--red-bg); }
#patient-checker .pc-chip.cyan   { background:#ecfeff;color:#0891b2;border:1px solid #a5f3fc; }
#patient-checker .pc-alert { display:flex;align-items:flex-start;gap:10px;padding:13px 16px;border-radius:9px;font-size:13px;line-height:1.5;margin-bottom:8px; }
#patient-checker .pc-alert.warn { background:var(--amber-bg);border:1px solid var(--amber);color:var(--pc-amber); }
#patient-checker .pc-alert.info { background:var(--blue-bg);border:1px solid var(--blue);color:var(--blue); }
#patient-checker .pc-sec { font-size:11px;font-weight:800;letter-spacing:.12em;text-transform:uppercase;color:var(--ink-soft);margin-bottom:14px;margin-top:4px;display:flex;align-items:center;gap:10px; }
#patient-checker .pc-sec::before { content:'';width:4px;height:16px;border-radius:2px;background:var(--pc-accent);flex-shrink:0; }
#patient-checker .pc-sec::after  { content:'';flex:1;height:1px;background:var(--line-soft); }
#patient-checker .pc-card { background:var(--paper-raised);border:2px solid var(--line-soft);border-radius:13px;overflow:hidden;box-shadow:0 2px 8px rgba(0,0,0,.06),0 8px 28px rgba(0,0,0,.04);transition:box-shadow .2s,transform .2s; }
#patient-checker .pc-card:hover { box-shadow:0 4px 24px rgba(0,0,0,.1);transform:translateY(-1px); }
#patient-checker .pc-ch { padding:13px 18px;display:flex;align-items:center;gap:8px;font-size:11px;font-weight:800;letter-spacing:.08em;text-transform:uppercase;color:var(--pc-accent);border-bottom:2px solid var(--line-soft);background:linear-gradient(135deg,var(--pc-light),var(--paper-raised)); }
#patient-checker .pc-cb { padding:18px; }
#patient-checker .pc-fg { display:grid;grid-template-columns:repeat(auto-fill,minmax(170px,1fr));gap:10px; }
#patient-checker .pc-f  { display:flex;flex-direction:column;gap:4px;padding:11px 14px;background:var(--paper);border:1.5px solid var(--line-soft);border-left:3px solid var(--pc-accent);border-radius:9px; }
#patient-checker .pc-f.wide { grid-column:span 2; }
#patient-checker .pc-fl { font-size:9px;font-weight:800;letter-spacing:.13em;text-transform:uppercase;color:var(--ink-soft); }
#patient-checker .pc-fv { font-size:15px;font-weight:700;color:var(--ink);line-height:1.3; }
#patient-checker .pc-fv.mono { font-family:var(--pc-mono);font-size:12px;color:var(--pc-accent);font-weight:700; }
#patient-checker .pc-fv.dim  { color:var(--ink-soft);font-weight:600; }
#patient-checker .pc-fv.mt   { color:var(--ink-soft);font-style:italic;font-size:13px;font-weight:400; }
#patient-checker .pc-g2 { display:grid;grid-template-columns:1fr 1fr;gap:16px; }
#patient-checker .pc-g3 { display:grid;grid-template-columns:1fr 1fr 1fr;gap:16px; }
#patient-checker .pc-pills { display:flex;flex-wrap:wrap;gap:10px; }
#patient-checker .pc-pill { display:flex;flex-direction:column;gap:4px;padding:12px 16px;border-radius:11px;background:var(--paper);border:2px solid var(--line-soft);border-left:3px solid var(--pc-accent);min-width:130px; }
#patient-checker .pc-pill .pt { font-size:9px;font-weight:800;letter-spacing:.13em;text-transform:uppercase;color:var(--ink-soft); }
#patient-checker .pc-pill .pv { font-family:var(--pc-mono);font-size:14px;font-weight:800;color:var(--pc-accent); }
#patient-checker .pc-tree { background:var(--paper);border:1.5px solid var(--line-soft);border-radius:13px;padding:20px 24px;font-family:var(--pc-mono);font-size:13px;line-height:2.2;position:relative;overflow:hidden; }
#patient-checker .pc-tree::before { content:'';position:absolute;left:0;top:0;bottom:0;width:4px;background:linear-gradient(to bottom,var(--pc-accent),#60a5fa); }
#patient-checker .pc-tr  { display:flex;align-items:center;gap:10px; }
#patient-checker .pc-tri { margin-left:28px; }
#patient-checker .pc-mem { border:1.5px solid var(--line-soft);border-radius:12px;overflow:hidden;background:var(--paper-raised); }
#patient-checker .pc-mh  { padding:16px 18px;display:flex;align-items:center;gap:12px; }
#patient-checker .pc-mh.sp { background:linear-gradient(135deg,var(--amber-bg),var(--paper-raised));border-bottom:1px solid var(--amber); }
#patient-checker .pc-mh.ch { background:linear-gradient(135deg,var(--blue-bg),var(--paper-raised));border-bottom:1px solid var(--blue); }
#patient-checker .pc-av { width:42px;height:42px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:20px;flex-shrink:0; }
#patient-checker .pc-av.sp { background:var(--amber-bg); }
#patient-checker .pc-av.ch { background:var(--blue-bg); }
#patient-checker .pc-mn { font-size:15px;font-weight:700;color:var(--ink); }
#patient-checker .pc-ms { font-size:12px;color:var(--ink-soft);margin-top:2px; }
#patient-checker .pc-mb { padding:16px 18px;background:var(--paper); }
#patient-checker .pc-pwd { background:#faf5ff;border:1px solid #ddd6fe;border-radius:10px;padding:14px 16px;margin-top:14px; }
#patient-checker .pc-pwd h4 { font-size:13px;font-weight:700;color:#7c3aed; }
#patient-checker .pc-cbar { height:10px;background:var(--line-soft);border-radius:5px;overflow:hidden;margin-top:10px; }
#patient-checker .pc-cfill { height:100%;border-radius:5px;background:linear-gradient(90deg,var(--pc-accent),#60a5fa); }
#patient-checker .pc-clbls { display:flex;justify-content:space-between;font-family:var(--pc-mono);font-size:11px;color:var(--ink-soft);margin-top:4px; }
#patient-checker .pc-foot { text-align:center;padding:18px;font-family:var(--pc-mono);font-size:10px;color:var(--ink-soft);border-top:1px solid var(--line-soft);margin-top:26px;letter-spacing:.1em;opacity:.7; }
#patient-checker .pc-mt8{margin-top:8px} #patient-checker .pc-mt12{margin-top:12px}
#patient-checker .pc-mt16{margin-top:16px} #patient-checker .pc-mt24{margin-top:24px}
#patient-checker .pc-mb14{margin-bottom:14px} #patient-checker .pc-mb16{margin-bottom:16px}
@media(max-width:860px){
  #patient-checker .pc-app{flex-direction:column}
  #patient-checker .pc-sidebar{width:100%;min-width:unset}
  #patient-checker .pc-g2,#patient-checker .pc-g3{grid-template-columns:1fr}
  #patient-checker .pc-f.wide{grid-column:span 1}
}

/* ---------------- Coverage Checker (ported from coverage_checker.php) ----------------
   Same treatment as Patient Record Checker: brand/theme variables instead of
   a separate colour system, --sidebar-glass (not a gradient) for the dark
   panel so it's guaranteed to match the app sidebar, and no duplicate
   nav/tool-strip since that's this app's own sidebar's job. */
#coverage-checker {
  --cv-accent: var(--brand-1, var(--teal));
  --cv-light:  color-mix(in srgb, var(--cv-accent) 12%, white 88%);
  --cv-green:  var(--green); --cv-red: var(--red); --cv-amber: var(--amber);
  --cv-mono:   var(--font-mono);
  font-family: var(--font-body);
  border-radius:16px;overflow:hidden;
  box-shadow:0 12px 34px rgba(0,0,0,.12), 0 2px 8px rgba(0,0,0,.06);
}
#coverage-checker .cvc-wrap { display:flex; min-height:560px; }
#coverage-checker .cvc-left { width:320px; min-width:320px; background:var(--sidebar-glass); display:flex; flex-direction:column; }
#coverage-checker .cvc-left-head { padding:20px 18px 16px; background:rgba(0,0,0,.18); border-bottom:1px solid rgba(255,255,255,.1); }
#coverage-checker .cvc-left-head h3 { font-size:13px; font-weight:700; color:#fff; margin-bottom:4px; display:flex; align-items:center; gap:7px; }
#coverage-checker .cvc-left-head p  { font-size:11px; color:rgba(255,255,255,.72); line-height:1.5; }
#coverage-checker .cvc-left-body { flex:1; padding:14px; display:flex; flex-direction:column; gap:10px; overflow-y:auto; }
#coverage-checker .cvc-ta {
  flex:1; min-height:260px; background:rgba(0,0,0,.18); border:1.5px solid rgba(255,255,255,.15);
  border-radius:9px; padding:13px; font-family:var(--cv-mono); font-size:11px; color:rgba(255,255,255,.9);
  resize:vertical; outline:none; line-height:1.7; width:100%; box-sizing:border-box; transition:border-color .2s;
}
#coverage-checker .cvc-ta:focus { border-color:rgba(255,255,255,.4); box-shadow:0 0 0 3px rgba(255,255,255,.07); }
#coverage-checker .cvc-ta::placeholder { color:rgba(255,255,255,.28); }
#coverage-checker .cvc-err { background:rgba(239,68,68,.15); border:1px solid rgba(239,68,68,.45); color:#fca5a5; border-radius:8px; padding:9px 12px; font-size:12px; line-height:1.5; display:none; }
#coverage-checker .cvc-err.show { display:block; }
#coverage-checker .cvc-viz-btn { width:100%; padding:10px 14px; background:#fff; color:var(--cv-accent); border:none; border-radius:9px; font-size:13px; font-weight:700; cursor:pointer; font-family:inherit; transition:all .2s; display:flex; align-items:center; justify-content:center; gap:7px; box-shadow:0 2px 8px rgba(0,0,0,.2); }
#coverage-checker .cvc-viz-btn:hover { background:#f1f5f9; transform:translateY(-1px); box-shadow:0 4px 14px rgba(0,0,0,.3); }
#coverage-checker .cvc-clear-btn { width:100%; padding:9px; background:transparent; color:rgba(255,255,255,.8); border:1.5px solid rgba(255,255,255,.3); border-radius:9px; font-size:12px; font-weight:600; cursor:pointer; font-family:inherit; transition:all .2s; }
#coverage-checker .cvc-clear-btn:hover { border-color:rgba(255,255,255,.6); color:#fff; }
#coverage-checker .cvc-sample-btn { width:100%; padding:8px; background:transparent; color:rgba(255,255,255,.55); border:1px dashed rgba(255,255,255,.3); border-radius:8px; font-size:11px; font-family:var(--cv-mono); cursor:pointer; transition:all .2s; }
#coverage-checker .cvc-sample-btn:hover { border-color:rgba(255,255,255,.55); color:#fff; background:rgba(255,255,255,.08); }
#coverage-checker .cvc-tip { background:rgba(255,255,255,.1); border:1px solid rgba(255,255,255,.18); border-radius:8px; padding:10px 12px; font-size:11px; color:rgba(255,255,255,.7); line-height:1.55; }
#coverage-checker .cvc-right { flex:1; padding:24px; overflow-y:auto; background:var(--paper-raised); max-height:80vh; }
#coverage-checker .cvc-empty { display:flex; flex-direction:column; align-items:center; justify-content:center; height:100%; min-height:360px; gap:16px; text-align:center; }
#coverage-checker .cvc-empty-icon { font-size:52px; opacity:.2; filter:grayscale(1); }
#coverage-checker .cvc-empty h3 { font-size:17px; font-weight:700; color:var(--cv-accent); }
#coverage-checker .cvc-empty p  { font-size:13px; color:var(--ink-soft); max-width:300px; line-height:1.6; }
@keyframes cvcIn{from{opacity:0;transform:translateY(16px)}to{opacity:1;transform:translateY(0)}}
#coverage-checker .cvc-anim { animation:cvcIn .45s cubic-bezier(.22,1,.36,1) both; }
#coverage-checker .cvc-hero { background:var(--paper-raised); border:2px solid var(--line-soft); border-radius:16px; padding:22px 24px; margin-bottom:20px; position:relative; overflow:hidden; box-shadow:0 4px 16px rgba(0,0,0,.07); }
#coverage-checker .cvc-hero-avatar { width:52px; height:52px; border-radius:50%; background:var(--sidebar-glass); display:flex; align-items:center; justify-content:center; font-size:20px; font-weight:800; color:#fff; margin-bottom:14px; flex-shrink:0; }
#coverage-checker .cvc-hero-top { display:flex; align-items:flex-start; gap:14px; }
#coverage-checker .cvc-hero-info { flex:1; }
#coverage-checker .cvc-hero-name { font-size:24px; font-weight:800; color:var(--ink); letter-spacing:-.01em; }
#coverage-checker .cvc-hero-sub { font-size:12px; color:var(--ink-soft); margin-top:4px; display:flex; flex-wrap:wrap; gap:10px; }
#coverage-checker .cvc-hero-sub span { display:flex; align-items:center; gap:4px; }
#coverage-checker .cvc-overall { margin-top:16px; padding:14px 18px; border-radius:12px; display:flex; align-items:center; gap:12px; }
#coverage-checker .cvc-overall.cov  { background:var(--green-bg); border:1px solid var(--green); }
#coverage-checker .cvc-overall.ncov { background:var(--red-bg); border:1px solid var(--red); }
#coverage-checker .cvc-overall.part { background:var(--amber-bg); border:1px solid var(--amber); }
#coverage-checker .cvc-overall-icon { font-size:28px; }
#coverage-checker .cvc-overall-text strong { display:block; font-size:15px; font-weight:800; }
#coverage-checker .cvc-overall-text span   { font-size:12px; opacity:.8; }
#coverage-checker .cvc-overall.cov  .cvc-overall-text strong { color:var(--green); }
#coverage-checker .cvc-overall.ncov .cvc-overall-text strong { color:var(--red); }
#coverage-checker .cvc-overall.part .cvc-overall-text strong { color:var(--amber); }
#coverage-checker .cvc-overall-text span { color:var(--ink-soft); }
#coverage-checker .cvc-pills { display:flex; flex-wrap:wrap; gap:8px; margin-top:14px; }
#coverage-checker .cvc-pill { background:var(--paper); border:1.5px solid var(--line-soft); border-left:3px solid var(--cv-accent); border-radius:9px; padding:9px 14px; transition:border-color .15s,box-shadow .15s; }
#coverage-checker .cvc-pill:hover { border-color:var(--cv-accent); box-shadow:0 0 0 3px var(--cv-light); }
#coverage-checker .cvc-pill-lbl { font-size:9px; font-weight:800; letter-spacing:.12em; text-transform:uppercase; color:var(--ink-soft); margin-bottom:3px; }
#coverage-checker .cvc-pill-val { font-family:var(--cv-mono); font-size:13px; font-weight:800; color:var(--cv-accent); }
#coverage-checker .cvc-sec { font-size:10px; font-weight:800; letter-spacing:.14em; text-transform:uppercase; color:var(--ink-soft); margin:22px 0 12px; display:flex; align-items:center; gap:10px; }
#coverage-checker .cvc-sec::before { content:''; width:4px; height:14px; border-radius:2px; background:var(--cv-accent); flex-shrink:0; }
#coverage-checker .cvc-sec::after  { content:''; flex:1; height:1px; background:var(--line-soft); }
#coverage-checker .cvc-schemes { display:grid; gap:16px; }
#coverage-checker .cvc-scheme { border-radius:14px; overflow:hidden; border:2px solid var(--line-soft); background:var(--paper-raised); transition:border-color .2s, box-shadow .2s; box-shadow:0 2px 8px rgba(0,0,0,.05); }
#coverage-checker .cvc-scheme:hover { box-shadow:0 6px 20px rgba(0,0,0,.1); border-color:var(--cv-accent); }
#coverage-checker .cvc-scheme.cov  { border-left:4px solid var(--green); }
#coverage-checker .cvc-scheme.ncov { border-left:4px solid var(--red); }
#coverage-checker .cvc-sch-hdr { padding:16px 20px; display:flex; align-items:center; justify-content:space-between; }
#coverage-checker .cvc-scheme.cov  .cvc-sch-hdr { background:var(--green-bg); border-bottom:2px solid var(--green); }
#coverage-checker .cvc-scheme.ncov .cvc-sch-hdr { background:var(--red-bg); border-bottom:2px solid var(--red); }
#coverage-checker .cvc-sch-name { font-size:18px; font-weight:800; color:var(--ink); display:flex; align-items:center; gap:8px; }
#coverage-checker .cvc-sch-polnum { font-family:var(--cv-mono); font-size:11px; color:var(--ink-soft); margin-top:4px; font-weight:600; }
#coverage-checker .cvc-status-pill { display:inline-flex; align-items:center; gap:6px; padding:7px 16px; border-radius:20px; font-size:12px; font-weight:700; letter-spacing:.03em; }
#coverage-checker .cvc-status-pill.cov  { background:var(--green-bg); color:var(--green); border:1.5px solid var(--green); }
#coverage-checker .cvc-status-pill.ncov { background:var(--red-bg); color:var(--red); border:1.5px solid var(--red); }
#coverage-checker .cvc-status-dot { width:7px; height:7px; border-radius:50%; }
#coverage-checker .cvc-status-pill.cov  .cvc-status-dot { background:var(--green); box-shadow:0 0 6px var(--green); }
#coverage-checker .cvc-status-pill.ncov .cvc-status-dot { background:var(--red); box-shadow:0 0 6px var(--red); }
#coverage-checker .cvc-sch-body { padding:14px; background:var(--paper); border-top:1px solid var(--line-soft); display:grid; grid-template-columns:1fr 1fr 1fr; gap:10px; }
#coverage-checker .cvc-f { display:flex; flex-direction:column; gap:4px; padding:10px 13px; background:var(--paper-raised); border:1.5px solid var(--line-soft); border-left:3px solid var(--cv-accent); border-radius:9px; transition:border-color .15s,box-shadow .15s; }
#coverage-checker .cvc-f:hover { border-color:var(--cv-accent); box-shadow:0 0 0 3px var(--cv-light); }
#coverage-checker .cvc-f-lbl { font-size:9px; font-weight:800; letter-spacing:.13em; text-transform:uppercase; color:var(--ink-soft); }
#coverage-checker .cvc-f-val { font-size:14px; font-weight:700; color:var(--ink); }
#coverage-checker .cvc-f-val.mono { font-family:var(--cv-mono); font-size:12px; color:var(--cv-accent); font-weight:700; }
#coverage-checker .cvc-f-val.green { color:var(--green); font-weight:700; }
#coverage-checker .cvc-note { grid-column:1/-1; background:var(--paper-raised); border:1.5px solid var(--line-soft); border-left:3px solid var(--amber); border-radius:10px; padding:12px 14px; display:flex; align-items:flex-start; gap:10px; }
#coverage-checker .cvc-note-icon { font-size:16px; flex-shrink:0; margin-top:1px; }
#coverage-checker .cvc-note-text { font-size:12px; color:var(--ink-soft); line-height:1.6; }
#coverage-checker .cvc-note-text strong { color:var(--ink); display:block; margin-bottom:2px; font-size:11px; text-transform:uppercase; letter-spacing:.06em; }
#coverage-checker .cvc-contributor { grid-column:1/-1; background:var(--cv-light); border:1.5px solid var(--line); border-left:3px solid var(--cv-accent); border-radius:10px; padding:12px 14px; }
#coverage-checker .cvc-contributor-lbl { font-size:9px; font-weight:800; letter-spacing:.13em; text-transform:uppercase; color:var(--cv-accent); margin-bottom:8px; }
#coverage-checker .cvc-contributor-row { display:flex; flex-wrap:wrap; gap:6px; }
#coverage-checker .cvc-ctag { background:var(--paper-raised); border:1.5px solid var(--line-soft); border-radius:6px; padding:5px 12px; font-size:11px; font-weight:700; color:var(--cv-accent); }
#coverage-checker .cvc-datebar { grid-column:1/-1; background:var(--paper-raised); border:1.5px solid var(--line-soft); border-left:3px solid var(--green); border-radius:10px; padding:13px 16px; }
#coverage-checker .cvc-datebar-lbl { font-size:9px; font-weight:800; letter-spacing:.13em; text-transform:uppercase; color:var(--ink-soft); margin-bottom:9px; }
#coverage-checker .cvc-bar-track { height:7px; background:var(--line-soft); border-radius:4px; overflow:hidden; position:relative; }
#coverage-checker .cvc-bar-fill { height:100%; border-radius:4px; }
#coverage-checker .cvc-bar-dates { display:flex; justify-content:space-between; font-family:var(--cv-mono); font-size:10px; color:var(--ink-soft); margin-top:6px; font-weight:600; }
#coverage-checker .cvc-foot { text-align:center; padding:18px; font-family:var(--cv-mono); font-size:10px; color:var(--ink-soft); margin-top:22px; border-top:1px solid var(--line-soft); letter-spacing:.1em; opacity:.7; }
@media(max-width:860px){
  #coverage-checker .cvc-wrap{flex-direction:column}
  #coverage-checker .cvc-left{width:100%;min-width:unset}
  #coverage-checker .cvc-sch-body{grid-template-columns:1fr 1fr}
}
.tool-card{
  display:flex;flex-direction:column;background:var(--paper-raised);border:1px solid var(--line-soft);
  border-radius:var(--radius);padding:18px;transition:border-color .15s,transform .15s;
}
.tool-card.is-live{cursor:pointer;}
.tool-card.is-live:hover{border-color:var(--brand-1, var(--teal));transform:translateY(-1px);}
.tool-card.is-disabled{opacity:.6;}
.tool-card-top{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:12px;}
.tool-card-icon{
  width:44px;height:44px;border-radius:11px;display:grid;place-items:center;font-size:19px;flex:none;
  background:var(--line-soft);
}
.tool-card-badge{
  font-family:var(--font-mono);font-size:10px;font-weight:600;letter-spacing:.03em;text-transform:uppercase;
  background:var(--line-soft);color:var(--ink-soft);border-radius:20px;padding:4px 9px;white-space:nowrap;
}
.tool-card h4{margin:0 0 6px;font-size:15px;font-weight:700;}
.tool-card p{margin:0;color:var(--ink-soft);font-size:12.5px;line-height:1.5;flex:1;}
.tool-card-foot{display:flex;justify-content:space-between;align-items:center;margin-top:14px;padding-top:12px;border-top:1px solid var(--line-soft);}
.tool-card-link{color:var(--brand-1, var(--teal));font-weight:600;font-size:13px;}
.tool-card-status{display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:600;font-family:var(--font-mono);}
.tool-card-status.live{color:var(--green);}
.tool-card-status.soon{color:var(--ink-soft);}
.tool-card-status .dot{width:6px;height:6px;border-radius:50%;background:currentColor;}

.filters{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:14px;align-items:flex-end;}
.filters .field{margin-bottom:0;min-width:130px;}
.empty{padding:40px 20px;text-align:center;color:var(--ink-soft);}
.empty b{color:var(--ink);display:block;margin-bottom:6px;font-size:15.5px;}
.toast{
  position:fixed;bottom:22px;right:22px;background:var(--teal-deep);color:#F3F8F6;padding:12px 18px;
  border-radius:var(--radius);font-size:14.5px;z-index:50;opacity:0;transform:translateY(6px);
  transition:opacity .2s, transform .2s;pointer-events:none;
}
.toast.show{opacity:1;transform:translateY(0);}
.toast.error{background:var(--red);}
.banner{background:var(--amber-bg);color:var(--amber);border:1px solid var(--amber);border-radius:var(--radius);padding:11px 15px;font-size:14px;margin-bottom:18px;}
.banner.banner-ok{background:var(--green-bg);color:var(--green);border-color:var(--green);}
.two-col{display:grid;grid-template-columns:1fr 1fr;gap:24px;}
@media (max-width:900px){.two-col{grid-template-columns:1fr;}}
.note{font-size:13px;color:var(--ink-soft);margin-top:6px;}
textarea{min-height:70px;resize:vertical;}
hr.rule{border:none;border-top:1px solid var(--line-soft);margin:20px 0;}
code{font-family:var(--font-mono);background:var(--line-soft);padding:2px 6px;border-radius:2px;font-size:13px;}
.settings-grid{display:grid;grid-template-columns:repeat(2,minmax(220px,1fr));gap:16px;max-width:760px;}
.setting-row{display:flex;justify-content:space-between;align-items:center;gap:20px;padding:13px 0;border-bottom:1px solid var(--line-soft);}
.setting-row:last-child{border-bottom:none;}
.setting-copy b{display:block;font-size:14.5px;margin-bottom:2px;}
.setting-copy span{color:var(--ink-soft);font-size:13px;}
.setting-control{width:auto;min-width:130px;}
.color-preview{width:34px;height:34px;border-radius:50%;border:2px solid var(--line);padding:0;background:none;cursor:pointer;}
.user-color{display:inline-block;width:8px;height:8px;border-radius:50%;margin-right:5px;vertical-align:1px;}
.users-card{grid-column:1/-1;}
.user-form{display:grid;grid-template-columns:1fr 1fr 150px 1fr auto;gap:10px;align-items:end;margin-bottom:16px;}
.user-form .field{margin-bottom:0;}
.user-list{width:100%;min-width:0;}
.user-list th,.user-list td{padding:9px 11px;}
.user-empty{padding:18px 0;color:var(--ink-soft);font-size:13px;}
.photo-change{display:inline-flex;align-items:center;cursor:pointer;}
.photo-change input{display:none;}
.avatar{width:30px;height:30px;border-radius:50%;display:inline-grid;place-items:center;vertical-align:middle;background:var(--user-accent);color:#F3F8F6;font-family:var(--font-mono);font-size:11px;font-weight:600;overflow:hidden;object-fit:cover;flex:none;}
.avatar-lg{width:34px;height:34px;}
.user-name-cell{display:flex;align-items:center;gap:8px;}
/* ---------------- Team chat (Teams/Slack-style contact list + thread) ---------------- */
.chat-shell{display:flex;height:calc(100vh - 190px);min-height:480px;max-height:760px;border:1px solid var(--line-soft);border-radius:10px;overflow:hidden;background:var(--paper);box-shadow:0 2px 12px rgba(0,0,0,.05);}
.chat-contacts{width:300px;min-width:300px;display:flex;flex-direction:column;background:var(--paper-raised);border-right:1px solid var(--line-soft);}
.chat-contacts-head{padding:14px;border-bottom:1px solid var(--line-soft);}
.chat-search input{width:100%;padding:8px 12px;border:1.5px solid var(--line);border-radius:20px;font-size:13px;font-family:inherit;background:var(--paper);color:var(--ink);}
.chat-search input:focus{outline:none;border-color:var(--teal);}
.chat-contact-list{flex:1;overflow-y:auto;padding:6px;}
.chat-contact-item{display:flex;align-items:center;gap:10px;padding:10px;border-radius:8px;cursor:pointer;transition:background .12s;}
.chat-contact-item:hover{background:var(--paper);}
.chat-contact-item.active{background:color-mix(in srgb, var(--teal) 12%, var(--paper) 88%);}
.chat-contact-item .avatar{width:38px;height:38px;font-size:13px;}
.chat-contact-info{flex:1;min-width:0;}
.chat-contact-name{font-size:13.5px;font-weight:600;color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;}
.chat-contact-preview{font-size:12px;color:var(--ink-soft);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:1px;}
.chat-contact-nomsg{font-style:italic;opacity:.75;}
.chat-contact-time{font-size:10.5px;color:var(--ink-soft);font-family:var(--font-mono);flex:none;align-self:flex-start;margin-top:2px;}
.chat-main{flex:1;min-width:0;display:flex;flex-direction:column;}
.chat-main-header{padding:14px 18px;border-bottom:1px solid var(--line-soft);min-height:24px;}
.chat-main-header-user{display:flex;align-items:center;gap:10px;}
.chat-main-header-user .avatar{width:36px;height:36px;font-size:13px;}
.chat-main-header-name{font-size:14.5px;font-weight:700;color:var(--ink);}
.chat-main-header-sub{font-size:11.5px;color:var(--ink-soft);}
.chat-messages{flex:1;min-height:0;overflow-y:auto;padding:16px 18px;display:flex;flex-direction:column;gap:10px;}
.chat-bubble{max-width:70%;padding:10px 13px;border:1px solid var(--line-soft);background:var(--paper);border-radius:12px;}
.chat-bubble.mine{align-self:flex-end;background:var(--green-bg);border-color:var(--green);}
.chat-bubble-meta{font-family:var(--font-mono);font-size:11px;color:var(--ink-soft);margin-bottom:3px;}
.chat-bubble-body{font-size:14.5px;white-space:pre-wrap;overflow-wrap:anywhere;}
.chat-ticket-chip{display:inline-flex;align-items:center;gap:5px;margin-top:8px;padding:5px 10px;border:1px solid var(--teal);border-radius:20px;background:var(--paper);color:var(--teal);font-size:12px;font-weight:600;font-family:var(--font-mono);cursor:pointer;}
.chat-ticket-chip:hover{background:var(--green-bg);}
.chat-shared-ticket{display:flex;align-items:center;justify-content:space-between;gap:10px;margin:0 18px 10px;padding:8px 12px;border:1px solid var(--teal);border-radius:var(--radius);background:var(--green-bg);color:var(--teal);font-size:13px;}
.chat-shared-ticket button{background:none;border:none;color:var(--teal);font-size:15px;cursor:pointer;line-height:1;padding:2px;}
.chat-compose{display:flex;gap:8px;padding:14px 18px;border-top:1px solid var(--line-soft);}
.chat-compose textarea{min-height:44px;max-height:120px;flex:1;resize:none;}
.chat-compose textarea:disabled{opacity:.6;cursor:not-allowed;}
.chat-compose .btn{align-self:flex-end;}
.chat-empty{height:100%;display:grid;place-items:center;text-align:center;color:var(--ink-soft);font-size:14px;padding:30px;}
@media (max-width:800px){
  .chat-shell{flex-direction:column;height:auto;max-height:none;}
  .chat-contacts{width:100%;min-width:0;border-right:none;border-bottom:1px solid var(--line-soft);max-height:260px;}
  .chat-messages{height:360px;}
}
.user-status{font-family:var(--font-mono);font-size:11.5px;padding:3px 7px;border-radius:2px;}
.user-status.on{border:1px solid var(--green);color:var(--green);}
.user-status.off{border:1px solid var(--line);color:var(--ink-soft);}
body.compact .main{padding-top:20px;padding-bottom:40px;}
body.compact .card,body.compact .kpi{padding:12px 14px;}
body.compact td{padding-top:6px;padding-bottom:6px;}
@media (max-width:720px){.settings-grid{grid-template-columns:1fr;}.users-card{grid-column:auto;}.setting-row{align-items:flex-start;flex-direction:column;gap:8px;}.setting-control{width:100%;}.user-form{grid-template-columns:1fr;}.user-form .btn{width:100%;justify-content:center;}}
@media (max-width:800px){.chat-layout{grid-template-columns:1fr;}.chat-side{order:-1;}}
.login-screen{
  min-height:100vh;display:grid;place-items:center;padding:24px;position:relative;overflow:hidden;
  background:#0A1614;
}
.login-screen::before{
  content:'';position:absolute;inset:0;pointer-events:none;
  background:
    radial-gradient(760px 620px at 12% 8%, color-mix(in srgb, var(--brand-1) 45%, transparent) 0%, transparent 60%),
    radial-gradient(680px 560px at 92% 88%, color-mix(in srgb, var(--brand-deep) 55%, transparent) 0%, transparent 58%),
    radial-gradient(520px 440px at 78% 12%, color-mix(in srgb, var(--brand-1) 30%, transparent) 0%, transparent 55%);
  filter:blur(40px);
}
.login-screen::after{
  content:'';position:absolute;inset:0;pointer-events:none;opacity:.5;
  background-image:radial-gradient(rgba(255,255,255,.14) 1px, transparent 1.5px);
  background-size:34px 34px;
  mask-image:radial-gradient(700px 700px at 20% 30%, black, transparent 70%);
}
.login-layout{width:min(980px,100%);display:grid;grid-template-columns:1.1fr .9fr;gap:56px;align-items:center;position:relative;}
.login-intro{color:#F3F8F6;}
.login-kicker{font-family:var(--font-mono);font-size:12px;letter-spacing:.08em;color:color-mix(in srgb, var(--brand-1) 55%, white 45%);text-transform:uppercase;margin-bottom:18px;}
.login-intro h1{font-size:clamp(34px,5vw,56px);line-height:1.05;letter-spacing:0;margin:0 0 16px;font-weight:700;max-width:11ch;}
.login-intro h1 .accent{color:color-mix(in srgb, var(--brand-1) 65%, white 35%);}
.login-intro p{color:#B9CCC5;max-width:40ch;margin:0 0 30px;font-size:16.5px;}
.login-features{display:flex;flex-direction:column;gap:14px;max-width:40ch;}
.login-feature{display:flex;align-items:flex-start;gap:13px;}
.login-feature-icon{
  flex:none;width:34px;height:34px;border-radius:9px;display:grid;place-items:center;font-size:15px;
  background:color-mix(in srgb, var(--brand-1) 22%, transparent);border:1px solid color-mix(in srgb, var(--brand-1) 40%, transparent);
  color:color-mix(in srgb, var(--brand-1) 70%, white 30%);
}
.login-feature b{display:block;color:#F3F8F6;font-size:14.5px;font-weight:600;margin-bottom:2px;}
.login-feature span{display:block;color:#94A8A1;font-size:13px;line-height:1.4;}
.login-card{
  background:var(--paper-raised);border:1px solid var(--line-soft);border-radius:14px;padding:32px;
  box-shadow:0 30px 70px rgba(0,0,0,.4);position:relative;
}
.login-logo{display:block;height:34px;width:auto;margin-bottom:18px;}
.login-card-top{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:20px;}
.login-card-badge{
  flex:none;font-family:var(--font-mono);font-size:10.5px;font-weight:600;color:var(--ink-soft);
  background:var(--paper);border:1px solid var(--line);border-radius:20px;padding:5px 10px;white-space:nowrap;
}
.login-card h2{font-size:23px;margin:0 0 5px;}
.login-card-top p{color:var(--ink-soft);font-size:14.5px;margin:0;}
.login-card > p{color:var(--ink-soft);font-size:14.5px;margin:0 0 24px;}
.login-card .field{margin-bottom:16px;}
.input-icon-wrap{position:relative;}
.input-icon-wrap .input-icon{
  position:absolute;left:12px;top:50%;transform:translateY(-50%);opacity:.5;font-size:14px;pointer-events:none;
}
.input-icon-wrap input{padding-left:36px;}
.login-submit{width:100%;justify-content:center;padding:11px 14px;margin-top:3px;gap:8px;}
.login-link{display:block;text-align:center;color:var(--teal);font-size:13.5px;margin-top:14px;text-decoration:none;background:none;border:none;width:100%;cursor:pointer;}
.login-link:hover{text-decoration:underline;}
.login-links-row{display:flex;justify-content:space-between;gap:10px;margin-top:14px;}
.login-links-row .login-link{margin-top:0;width:auto;}
.reset-success{color:var(--green);font-size:13px;margin:12px 0 0;}
.login-error{min-height:18px;color:var(--red);font-size:13px;margin:12px 0 0;}
.login-meta{display:flex;justify-content:space-between;gap:12px;margin-top:22px;padding-top:16px;border-top:1px solid var(--line-soft);color:var(--ink-soft);font-size:12px;}
.login-meta span:last-child{font-family:var(--font-mono);}
.logout-btn{margin-top:10px;color:#B9CCC5;}
.current-user-badge{margin-top:12px;padding-top:10px;border-top:1px solid rgba(255,255,255,0.08);font-size:12.5px;color:#B9CCC5;display:flex;align-items:center;gap:9px;}
.current-user-badge .avatar{background:var(--user-accent);}
.current-user-badge-copy{min-width:0;}
.current-user-badge b{display:block;color:#F3F8F6;font-weight:500;font-size:13.5px;margin-bottom:2px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}
.current-user-badge span{font-family:var(--font-mono);font-size:11px;color:#7FB8AB;text-transform:uppercase;letter-spacing:.04em;}
.readonly-tickets #modalStatus,.readonly-tickets #modalPriority,.readonly-tickets #modalNotes,.readonly-tickets #modalSaveBtn{opacity:.45;pointer-events:none;}
.perm-table td,.perm-table th{text-align:center;}
.perm-table td:first-child,.perm-table th:first-child{text-align:left;}
.perm-table input[type="checkbox"]{width:17px;height:17px;}
.key-plain{font-family:var(--font-mono);font-size:13px;word-break:break-all;background:var(--line-soft);padding:9px;border-radius:var(--radius);margin-top:8px;}
.view-btn{white-space:nowrap;}
.status-pill{display:inline-flex;align-items:center;gap:5px;padding:5px 11px;border-radius:20px;font-size:12.5px;font-weight:600;}
.status-pill.pending{background:var(--amber-bg);color:var(--amber);}
.status-pill.progress{background:var(--blue-bg);color:var(--blue);}
.status-pill.resolved{background:var(--green-bg);color:var(--green);}

/* saved ticket views */
.pagination{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap;margin-top:12px;font-size:13.5px;}
.pagination-controls{display:flex;align-items:center;gap:10px;}
.saved-views{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin:-6px 0 16px;}
.saved-views-label{font-size:12px;color:var(--ink-soft);text-transform:uppercase;letter-spacing:.04em;font-family:var(--font-mono);}
.saved-views-list{display:flex;gap:6px;flex-wrap:wrap;}
.saved-view-chip{display:inline-flex;align-items:center;gap:6px;padding:6px 7px 6px 13px;border-radius:20px;border:1px solid var(--line);background:var(--paper-raised);font-size:13px;cursor:pointer;color:var(--ink-soft);}
.saved-view-chip:hover{border-color:var(--teal);color:var(--ink);}
.saved-view-chip.active{background:var(--teal);border-color:var(--teal);color:#fff;}
.saved-view-chip .remove-view{background:none;border:none;color:inherit;opacity:.6;cursor:pointer;font-size:13px;padding:2px 4px;line-height:1;}
.saved-view-chip .remove-view:hover{opacity:1;}

/* ticket detail modal */
.modal-overlay{position:fixed;inset:0;background:rgba(10,20,18,.6);display:flex;align-items:flex-start;justify-content:center;padding:40px 16px;z-index:100;overflow-y:auto;}
.modal-card{background:var(--paper-raised);border-radius:8px;max-width:660px;width:100%;box-shadow:0 24px 60px rgba(0,0,0,.32);margin:auto;}
.modal-head{display:flex;justify-content:space-between;align-items:flex-start;padding:24px 26px 0;gap:12px;}
.modal-eyebrow{font-family:var(--font-mono);font-size:12px;color:var(--ink-soft);text-transform:uppercase;letter-spacing:.05em;margin-bottom:4px;}
.modal-head h2{margin:0;font-size:21px;}
.modal-close{background:none;border:none;font-size:16px;color:var(--ink-soft);cursor:pointer;padding:6px 9px;border-radius:6px;flex:none;}
.modal-close:hover{background:var(--line-soft);color:var(--ink);}
.modal-tabs{display:flex;gap:20px;padding:16px 26px 0;border-bottom:1px solid var(--line-soft);}
.modal-tab{background:none;border:none;padding:8px 2px;font-size:14.5px;color:var(--ink-soft);cursor:pointer;border-bottom:2px solid transparent;font-family:inherit;margin-bottom:-1px;}
.modal-tab.active{color:var(--teal);border-bottom-color:var(--teal);font-weight:600;}
.modal-body{padding:22px 26px;max-height:62vh;overflow-y:auto;}
.modal-pane{display:none;}
.modal-pane.active{display:block;}
.modal-badges{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:18px;}
.modal-field-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px 24px;margin-bottom:18px;}
.modal-field-label{font-size:13.5px;color:var(--ink);font-weight:500;padding-bottom:6px;margin-bottom:8px;border-bottom:1px solid var(--line);}
.modal-field-pill{display:inline-block;border:1.5px solid currentColor;border-radius:20px;padding:7px 17px;font-size:14px;font-weight:600;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}
.modal-sla-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin:0 0 16px;padding:12px 15px;border-radius:var(--radius);background:var(--paper);border:1px solid var(--line-soft);font-size:13.5px;color:var(--ink-soft);}
.modal-box{border:1px solid var(--line-soft);border-radius:var(--radius);padding:13px 15px;margin-bottom:16px;background:var(--paper);}
.modal-box-label{font-size:11px;color:var(--ink-soft);text-transform:uppercase;letter-spacing:.04em;font-family:var(--font-mono);margin-bottom:6px;}
.modal-box-body{font-size:14.5px;line-height:1.55;white-space:pre-wrap;overflow-wrap:anywhere;}
.cbts-attachment-row{display:flex;justify-content:space-between;gap:10px;font-size:13px;padding:6px 0;border-bottom:1px solid var(--line-soft);}
.cbts-attachment-row:last-child{border-bottom:none;}
.cbts-attach-row{display:flex;gap:8px;align-items:center;margin-top:8px;flex-wrap:wrap;}
.cbts-attach-row input[type="file"]{flex:1;min-width:180px;font-size:12.5px;}
.modal-actions{display:flex;gap:8px;margin:2px 0 4px;}
.modal-foot{display:flex;justify-content:flex-end;gap:10px;padding:16px 26px;border-top:1px solid var(--line-soft);}
.activity-entry{padding:10px 0;border-bottom:1px solid var(--line-soft);font-size:13.5px;}
.activity-entry:last-child{border-bottom:none;}
.activity-meta{color:var(--ink-soft);font-family:var(--font-mono);font-size:11.5px;margin-bottom:4px;}
.activity-change{margin:2px 0;}
.activity-change b{color:var(--ink);font-weight:600;}
.activity-empty{color:var(--ink-soft);font-size:13.5px;padding:10px 0;}
@media (max-width:640px){
  .modal-card{margin-top:12px;}
}

@media (max-width:720px){
  .login-layout{grid-template-columns:1fr;gap:28px;max-width:440px;}
  .login-intro h1{font-size:36px;}
  .login-intro p{font-size:13px;}
  .login-features{display:none;}
}
@media (max-width:480px){
  .login-screen{padding:14px;}
  .login-card{padding:22px;}
}

/* ---------------- phone / narrow-tablet layout ----------------
   Below this width the fixed sidebar would eat most of the screen, so it
   becomes an off-canvas drawer opened from a small top bar instead. */
@media (max-width:860px){
  .shell{display:block;}
  .mobile-topbar{
    display:flex;align-items:center;gap:8px;position:sticky;top:0;z-index:120;
    padding:calc(10px + env(safe-area-inset-top, 0px)) 14px 10px;
    background:var(--sidebar-glass);color:#F3F8F6;
  }
  .mobile-menu-btn{
    flex:none;width:36px;height:36px;border-radius:8px;border:none;background:rgba(255,255,255,.12);
    display:flex;flex-direction:column;align-items:center;justify-content:center;gap:4px;cursor:pointer;padding:0;
  }
  .mobile-menu-btn span{display:block;width:16px;height:2px;background:#F3F8F6;border-radius:2px;}
  .mobile-topbar-brand{font-weight:700;font-size:15.5px;}
  .sidebar-backdrop{
    display:block;position:fixed;inset:0;background:rgba(8,16,14,.55);z-index:150;
    opacity:0;pointer-events:none;transition:opacity .22s ease;
  }
  .sidebar-backdrop.open{opacity:1;pointer-events:auto;}
  .sidebar{
    position:fixed;top:0;left:0;z-index:200;width:min(84vw,300px);
    padding-top:calc(22px + env(safe-area-inset-top, 0px));
    padding-bottom:calc(22px + env(safe-area-inset-bottom, 0px));
    transform:translateX(-100%);transition:transform .26s cubic-bezier(.32,.72,.35,1);
    box-shadow:12px 0 40px rgba(0,0,0,.35);
  }
  .sidebar.open{transform:translateX(0);}
  .sidebar-close-btn{
    display:block;position:absolute;top:calc(14px + env(safe-area-inset-top, 0px));right:14px;
    width:30px;height:30px;border-radius:8px;border:none;background:rgba(255,255,255,.1);color:#F3F8F6;
    font-size:14px;cursor:pointer;
  }
  .main{padding:18px 16px 48px;}
  .topbar{margin-bottom:18px;}
  .topbar h1{font-size:21px;}
  .topbar p{font-size:13.5px;}
  .kpi-value{font-size:25px;}
  .modal-field-grid{grid-template-columns:1fr;gap:14px;}
  .modal-body{padding:18px;}
  .modal-head{padding:20px 18px 0;}
  .modal-foot{padding:14px 18px;}
  .modal-tabs{padding:14px 18px 0;gap:16px;}
  .filters{gap:8px;}
  .filters .field{min-width:0;flex:1 1 140px;}
  table{min-width:760px;}
  th,td{padding:11px 12px;}
  .modal-overlay{padding:0;align-items:stretch;}
  .modal-card{border-radius:0;max-width:none;min-height:100%;}
}
@media (max-width:480px){
  .kpi-grid{grid-template-columns:1fr 1fr;}
  .user-form{grid-template-columns:1fr;}
}

/* ---------------- Benefit Matrix Checker (ported from benefit_checker.php) ----------------
   Same treatment as Patient/Coverage Checker: brand-driven accent instead of
   the original's own colour system, shared .support-tool-header, everything
   scoped under #benefit-checker so its generic class names (.card, .btn,
   .tf, .tpane...) can't collide with the rest of the app's own CSS. */
#benefit-checker {
  --bc-accent: var(--brand-1, var(--teal));
  --bc-accent-dark: var(--brand-deep, var(--teal-deep));
  font-family: var(--font-body);
  border-radius:16px;overflow:hidden;
  box-shadow:0 12px 34px rgba(0,0,0,.12), 0 2px 8px rgba(0,0,0,.06);
}
#benefit-checker .bc-body { background:var(--paper-raised); padding:22px 22px 34px; }
#benefit-checker .bc-desc { font-size:13px;color:var(--ink-soft);margin-bottom:20px;max-width:900px;line-height:1.6; }
#benefit-checker .bc-grid-main { display:grid;grid-template-columns:1fr 300px;gap:20px;align-items:start; }
@media(max-width:900px){ #benefit-checker .bc-grid-main{grid-template-columns:1fr;} }

#benefit-checker .bc-card { background:var(--paper);border-radius:14px;border:1px solid var(--line-soft);box-shadow:0 2px 12px rgba(0,0,0,.05);margin-bottom:16px; }
#benefit-checker .bc-ch { padding:14px 18px 12px;border-bottom:1px solid var(--line-soft);display:flex;align-items:center;gap:10px; }
#benefit-checker .bc-ch-ico { width:32px;height:32px;border-radius:9px;display:flex;align-items:center;justify-content:center;font-size:14px;flex-shrink:0; }
#benefit-checker .bc-ch-title { font-size:13px;font-weight:800;color:var(--ink); }
#benefit-checker .bc-ch-sub { font-size:11px;color:var(--ink-soft);margin-top:1px; }
#benefit-checker .bc-cb { padding:16px 18px; }

#benefit-checker .bc-itabs { display:flex;border:1.5px solid var(--line);border-radius:10px 10px 0 0;overflow:hidden;border-bottom:none; }
#benefit-checker .bc-itab { flex:1;padding:9px 8px;font-size:11px;font-weight:700;color:var(--ink-soft);background:var(--paper-raised);border:none;cursor:pointer;font-family:inherit;border-right:1.5px solid var(--line);transition:background .13s,color .13s; }
#benefit-checker .bc-itab:last-child { border-right:none; }
#benefit-checker .bc-itab.active { background:var(--paper);color:var(--bc-accent);box-shadow:inset 0 -3px 0 var(--bc-accent); }
#benefit-checker .bc-ipane { display:none;border:1.5px solid var(--line);border-top:none;border-radius:0 0 10px 10px;padding:14px; }
#benefit-checker .bc-ipane.active { display:block; }
#benefit-checker .bc-paste-area { width:100%;padding:11px 13px;border:1.5px solid var(--line);border-radius:9px;font-size:12px;font-family:var(--font-mono);color:var(--ink);background:var(--paper-raised);resize:vertical;line-height:1.6;box-sizing:border-box; }
#benefit-checker .bc-paste-area:focus { outline:none;border-color:var(--bc-accent);box-shadow:0 0 0 3px color-mix(in srgb, var(--bc-accent) 12%, transparent); }
#benefit-checker .bc-plabel { font-size:11px;font-weight:700;color:var(--ink);text-transform:uppercase;letter-spacing:.4px;margin-bottom:7px; }
#benefit-checker .bc-pnote { margin-top:8px;font-size:11px;color:var(--ink-soft);line-height:1.5; }

#benefit-checker .bc-ctx-grid { display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin-top:14px; }
@media(max-width:700px){ #benefit-checker .bc-ctx-grid{grid-template-columns:repeat(2,1fr);} }
#benefit-checker .bc-ctx-group label { display:block;font-size:10px;font-weight:700;color:var(--ink);margin-bottom:4px;text-transform:uppercase;letter-spacing:.4px; }
#benefit-checker .bc-ctx-sel, #benefit-checker .bc-ctx-inp { width:100%;padding:7px 9px;border:1.5px solid var(--line);border-radius:8px;font-size:12px;color:var(--ink);background:var(--paper-raised);box-sizing:border-box; }
#benefit-checker .bc-ctx-sel:focus, #benefit-checker .bc-ctx-inp:focus { outline:none;border-color:var(--bc-accent); }

#benefit-checker .bc-btn-row { display:flex;gap:10px;margin-top:14px;flex-wrap:wrap; }
#benefit-checker .bc-btn { display:inline-flex;align-items:center;gap:7px;padding:9px 18px;border-radius:9px;font-size:13px;font-weight:700;border:none;cursor:pointer;font-family:inherit;transition:opacity .15s,transform .1s; }
#benefit-checker .bc-btn:active { transform:scale(.97); }
#benefit-checker .bc-btn-primary { background:linear-gradient(135deg, var(--bc-accent) 0%, var(--bc-accent-dark) 100%);color:#fff;box-shadow:0 4px 14px color-mix(in srgb, var(--bc-accent) 30%, transparent); }
#benefit-checker .bc-btn-primary:hover { opacity:.9; }
#benefit-checker .bc-btn-ghost { background:var(--paper-raised);color:var(--ink-soft);border:1px solid var(--line); }
#benefit-checker .bc-btn-ghost:hover { background:color-mix(in srgb, var(--ink) 6%, var(--paper)); }

#benefit-checker .bc-verdict { border-radius:14px;padding:16px 20px;display:flex;align-items:center;gap:14px;margin-bottom:16px; }
#benefit-checker .bc-verdict.bc-pass { background:linear-gradient(135deg,#16a34a,#15803d); }
#benefit-checker .bc-verdict.bc-fail { background:linear-gradient(135deg,#dc2626,#b91c1c); }
#benefit-checker .bc-verdict.bc-warn { background:linear-gradient(135deg,#f97316,#c2410c); }
#benefit-checker .bc-v-icon { font-size:26px;flex-shrink:0;line-height:1; }
#benefit-checker .bc-v-title { font-size:18px;font-weight:900;color:#fff;letter-spacing:-.3px; }
#benefit-checker .bc-v-sub { font-size:12px;color:rgba(255,255,255,.78);margin-top:3px; }

#benefit-checker .bc-decline-card { background:#fff0f0;border:2px solid #fca5a5;border-radius:14px;padding:15px 18px;margin-bottom:16px; }
#benefit-checker .bc-decline-title { font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.5px;color:#b91c1c;margin-bottom:10px; }
#benefit-checker .bc-decline-item { display:flex;align-items:flex-start;gap:10px;padding:7px 0;border-bottom:1px solid #fee2e2; }
#benefit-checker .bc-decline-item:last-child { border-bottom:none;padding-bottom:0; }
#benefit-checker .bc-decline-sys { background:#dc2626;color:#fff;font-size:9px;font-weight:900;padding:2px 6px;border-radius:4px;white-space:nowrap;flex-shrink:0;margin-top:1px; }
#benefit-checker .bc-decline-msg { font-size:12.5px;font-weight:700;color:#7f1d1d; }

#benefit-checker .bc-sha-badge { display:inline-flex;align-items:center;gap:4px;background:#dcfce7;color:#15803d;padding:1px 8px;border-radius:20px;font-size:10px;font-weight:800;margin-left:8px; }

#benefit-checker .bc-ic-card { background:color-mix(in srgb, var(--bc-accent) 6%, var(--paper));border:1.5px solid color-mix(in srgb, var(--bc-accent) 25%, var(--line));border-radius:14px;padding:15px 17px;margin-bottom:16px; }
#benefit-checker .bc-ic-title { font-size:13px;font-weight:900;color:var(--bc-accent);margin-bottom:12px; }
#benefit-checker .bc-ic-grid { display:grid;grid-template-columns:repeat(4,1fr);gap:8px; }
@media(max-width:600px){ #benefit-checker .bc-ic-grid{grid-template-columns:repeat(2,1fr);} }
#benefit-checker .bc-ic-item { background:var(--paper);border-radius:9px;padding:9px 11px;border:1px solid var(--line); }
#benefit-checker .bc-ic-lbl { font-size:10px;color:var(--ink-soft);font-weight:700;text-transform:uppercase;letter-spacing:.4px;margin-bottom:3px; }
#benefit-checker .bc-ic-val { font-size:13px;font-weight:800;color:var(--bc-accent); }

#benefit-checker .bc-fund-grid { display:grid;grid-template-columns:repeat(2,1fr);gap:14px;margin-bottom:16px; }
@media(max-width:600px){ #benefit-checker .bc-fund-grid{grid-template-columns:1fr;} }
#benefit-checker .bc-fund-card { background:var(--paper);border-radius:14px;border:1px solid var(--line-soft);padding:15px 17px;box-shadow:0 2px 10px rgba(0,0,0,.04); }
#benefit-checker .bc-fund-name { font-size:12px;font-weight:800;text-transform:uppercase;letter-spacing:.6px;margin-bottom:10px;display:flex;align-items:center;gap:6px; }
#benefit-checker .bc-fund-row { display:flex;justify-content:space-between;align-items:baseline;margin-bottom:5px; }
#benefit-checker .bc-fund-label { font-size:11px;color:var(--ink-soft);font-weight:600; }
#benefit-checker .bc-fund-val { font-size:13px;font-weight:800;color:var(--ink); }
#benefit-checker .bc-fund-track { height:7px;background:var(--line-soft);border-radius:7px;overflow:hidden;margin:8px 0 4px; }
#benefit-checker .bc-fund-fill { height:7px;border-radius:7px;transition:width .7s ease; }
#benefit-checker .bc-fund-pct { font-size:10.5px;color:var(--ink-soft);text-align:right; }

#benefit-checker .bc-section-title { font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.6px;color:var(--ink-soft);margin-bottom:10px;display:flex;align-items:center;gap:5px; }
#benefit-checker .bc-tscroll { overflow-x:auto; }
#benefit-checker .bc-rtable { width:100%;border-collapse:collapse;font-size:12px; }
#benefit-checker .bc-rtable th { background:var(--paper-raised);padding:9px 12px;text-align:left;font-size:10px;font-weight:700;color:var(--ink-soft);text-transform:uppercase;letter-spacing:.5px;border-bottom:1px solid var(--line-soft); }
#benefit-checker .bc-rtable td { padding:9px 12px;border-bottom:1px solid var(--line-soft);vertical-align:middle; }
#benefit-checker .bc-rtable tr:last-child td { border-bottom:none; }
#benefit-checker .bc-rtable tr:hover td { background:color-mix(in srgb, var(--bc-accent) 4%, transparent); }
#benefit-checker .bc-rtable tr.bc-row-fail td { background:#fff5f5; }
#benefit-checker .bc-rtable tr.bc-row-fail:hover td { background:#fee2e2; }

#benefit-checker .bc-bp, #benefit-checker .bc-bf { display:inline-flex;align-items:center;gap:4px;padding:2px 9px;border-radius:20px;font-size:11px;font-weight:800; }
#benefit-checker .bc-bp { background:#dcfce7;color:#15803d; }
#benefit-checker .bc-bf { background:#fee2e2;color:#b91c1c; }
#benefit-checker .bc-tag-preauth { background:#ede9fe;color:#5b21b6;padding:2px 8px;border-radius:6px;font-size:10px;font-weight:700; }
#benefit-checker .bc-tag-claim { background:#dbeafe;color:#1e40af;padding:2px 8px;border-radius:6px;font-size:10px;font-weight:700; }
#benefit-checker .bc-tag-approved { color:#15803d;font-weight:700;font-size:11px; }
#benefit-checker .bc-tag-sentback { color:#b91c1c;font-weight:700;font-size:11px; }
#benefit-checker .bc-tag-review { color:#92400e;font-weight:700;font-size:11px; }
#benefit-checker .bc-tag-processing { color:#0369a1;font-weight:700;font-size:11px; }
#benefit-checker .bc-tag-completed { color:#15803d;font-weight:700;font-size:11px; }
#benefit-checker .bc-tag-unknown { color:var(--ink-soft);font-size:11px; }
#benefit-checker .bc-pill-shif { background:#dbeafe;color:#1e40af;border:1px solid #bfdbfe;padding:1px 8px;border-radius:20px;font-size:10px;font-weight:700; }
#benefit-checker .bc-pill-eccif { background:#fdf4ff;color:#7e22ce;border:1px solid #e9d5ff;padding:1px 8px;border-radius:20px;font-size:10px;font-weight:700; }
#benefit-checker .bc-note { font-size:10.5px;color:var(--ink-soft);margin-top:3px; }

#benefit-checker .bc-lookup-card { background:var(--paper);border:1.5px solid var(--line-soft);border-left:4px solid var(--bc-accent);border-radius:12px;padding:13px 15px;margin-bottom:12px; }
#benefit-checker .bc-lookup-header { display:flex;align-items:center;gap:10px;margin-bottom:12px;flex-wrap:wrap; }
#benefit-checker .bc-lookup-code { background:color-mix(in srgb, var(--bc-accent) 10%, var(--paper));color:var(--bc-accent);padding:3px 10px;border-radius:6px;font-size:13px;font-weight:800;font-family:var(--font-mono); }
#benefit-checker .bc-lookup-name { font-size:13px;font-weight:700;color:var(--ink);flex:1;min-width:150px; }
#benefit-checker .bc-lookup-fund-pill { padding:2px 10px;border-radius:20px;font-size:10.5px;font-weight:800; }
#benefit-checker .bc-lookup-preauth-pill { background:#ede9fe;color:#5b21b6;padding:2px 9px;border-radius:20px;font-size:10.5px;font-weight:700; }
#benefit-checker .bc-lk-grid { display:grid;grid-template-columns:repeat(4,1fr);gap:8px; }
@media(max-width:700px){ #benefit-checker .bc-lk-grid{grid-template-columns:repeat(2,1fr);} }
#benefit-checker .bc-lk-item { background:var(--paper-raised);border-radius:8px;padding:8px 10px; }
#benefit-checker .bc-lk-lbl { font-size:9.5px;font-weight:700;text-transform:uppercase;letter-spacing:.5px;color:var(--ink-soft);margin-bottom:3px; }
#benefit-checker .bc-lk-val { font-size:12px;font-weight:700;color:var(--ink);line-height:1.4; }

#benefit-checker .bc-combo-ok { display:flex;align-items:center;gap:10px;background:#f0fdf4;border:1.5px solid #bbf7d0;border-radius:10px;padding:12px 15px;margin-bottom:8px; }
#benefit-checker .bc-combo-issue { display:flex;align-items:flex-start;gap:10px;border-radius:10px;padding:12px 15px;margin-bottom:8px; }
#benefit-checker .bc-combo-issue.bc-error { background:#fff0f0;border:1.5px solid #fca5a5; }
#benefit-checker .bc-combo-issue.bc-warn { background:#fff7ed;border:1.5px solid #fed7aa; }
#benefit-checker .bc-combo-issue-body { flex:1; }
#benefit-checker .bc-combo-issue-title { font-size:12px;font-weight:800;margin-bottom:4px; }
#benefit-checker .bc-combo-issue-text { font-size:12.5px;color:var(--ink);line-height:1.55; }
#benefit-checker .bc-combo-rule-box { background:rgba(0,0,0,.04);border-radius:6px;padding:6px 10px;font-size:11.5px;font-style:italic;color:var(--ink-soft);margin-top:6px; }

#benefit-checker .bc-ra-item { display:flex;gap:12px;padding:11px 0;border-bottom:1px solid var(--line-soft); }
#benefit-checker .bc-ra-item:last-child { border-bottom:none;padding-bottom:0; }
#benefit-checker .bc-ra-badge { flex-shrink:0;padding:3px 8px;border-radius:20px;font-size:10px;font-weight:800;white-space:nowrap;margin-top:2px; }
#benefit-checker .bc-ra-badge.rb-fail { background:#fee2e2;color:#b91c1c; }
#benefit-checker .bc-ra-badge.rb-sys { background:#fff7ed;color:#c2410c; }
#benefit-checker .bc-ra-param { font-size:11.5px;font-weight:800;color:var(--ink);margin-bottom:4px; }
#benefit-checker .bc-ra-text { font-size:13px;color:var(--ink);line-height:1.6; }
#benefit-checker .bc-ra-action { margin-top:6px;font-size:12px;color:#1d4ed8;background:#eff6ff;border-radius:6px;padding:5px 10px;display:inline-block; }

#benefit-checker .bc-tools-toggle { display:flex;align-items:center;gap:8px;background:none;border:none;cursor:pointer;font-family:inherit;font-size:12px;font-weight:700;color:var(--ink-soft);padding:0;margin-left:auto; }
#benefit-checker .bc-tools-toggle:hover { color:var(--bc-accent); }

#benefit-checker .bc-search-hero { padding:15px 17px;background:color-mix(in srgb, var(--bc-accent) 4%, var(--paper));border-bottom:1px solid var(--line-soft); }
#benefit-checker .bc-search-hero-box { position:relative;max-width:560px; }
#benefit-checker .bc-search-hero-icon { position:absolute;left:14px;top:50%;transform:translateY(-50%);color:var(--ink-soft);font-size:13px;pointer-events:none; }
#benefit-checker .bc-search-hero-input { width:100%;padding:11px 15px 11px 38px;border:1.5px solid var(--line);border-radius:11px;font-size:13.5px;background:var(--paper);color:var(--ink);box-sizing:border-box; }
#benefit-checker .bc-search-hero-input:focus { outline:none;border-color:var(--bc-accent);box-shadow:0 0 0 3px color-mix(in srgb, var(--bc-accent) 12%, transparent); }

#benefit-checker .bc-tool-tab-bar { display:flex;align-items:center;padding:10px 17px;border-bottom:1px solid var(--line-soft);gap:10px;flex-wrap:wrap; }
#benefit-checker .bc-ttab-group { display:flex;gap:6px;flex-wrap:wrap; }
#benefit-checker .bc-ttab { display:inline-flex;align-items:center;gap:5px;padding:6px 12px;border-radius:20px;font-size:11px;font-weight:700;border:1.5px solid var(--line);background:var(--paper-raised);color:var(--ink-soft);cursor:pointer;font-family:inherit;white-space:nowrap;transition:all .13s; }
#benefit-checker .bc-ttab:hover { background:color-mix(in srgb, var(--bc-accent) 10%, var(--paper)); color:var(--bc-accent); }
#benefit-checker .bc-ttab.active { background:var(--bc-accent);color:#fff;border-color:var(--bc-accent); }
#benefit-checker .bc-tpane { display:none;padding:15px 17px; }
#benefit-checker .bc-tpane.active { display:block; }
#benefit-checker .bc-tool-intro { font-size:12px;color:var(--ink-soft);margin-bottom:10px;line-height:1.55; }
#benefit-checker .bc-t-grid { display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin-bottom:12px; }
#benefit-checker .bc-t-grid-2 { display:grid;grid-template-columns:repeat(2,1fr);gap:10px;margin-bottom:12px; }
@media(max-width:700px){ #benefit-checker .bc-t-grid, #benefit-checker .bc-t-grid-2{grid-template-columns:1fr;} }
#benefit-checker .bc-tf label { display:block;font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.4px;color:var(--ink);margin-bottom:5px; }
#benefit-checker .bc-tf input, #benefit-checker .bc-tf select { width:100%;padding:8px 10px;border:1.5px solid var(--line);border-radius:9px;font-size:12px;font-family:inherit;background:var(--paper-raised);color:var(--ink);box-sizing:border-box; }
#benefit-checker .bc-tf input:focus, #benefit-checker .bc-tf select:focus { outline:none;border-color:var(--bc-accent); }

#benefit-checker .bc-tool-result { background:var(--paper-raised);border:1.5px solid var(--line);border-radius:12px;padding:13px 15px;margin-top:12px; }
#benefit-checker .bc-tool-result.tr-ok { background:#f0fdf4;border-color:#bbf7d0; }
#benefit-checker .bc-tool-result.tr-fail { background:#fff0f0;border-color:#fca5a5; }
#benefit-checker .bc-tool-result.tr-warn { background:#fff7ed;border-color:#fed7aa; }
#benefit-checker .bc-tr-head { font-size:13px;font-weight:800;color:var(--ink);margin-bottom:10px;display:flex;align-items:center;gap:8px; }
#benefit-checker .bc-tr-row { display:flex;justify-content:space-between;align-items:baseline;padding:5px 0;border-bottom:1px solid rgba(0,0,0,.05); }
#benefit-checker .bc-tr-row:last-child { border-bottom:none; }
#benefit-checker .bc-tr-lbl { font-size:11.5px;color:var(--ink-soft); }
#benefit-checker .bc-tr-val { font-size:13px;font-weight:800;color:var(--ink); }
#benefit-checker .bc-tr-note { font-size:11.5px;color:var(--ink-soft);margin-top:8px;line-height:1.55; }

#benefit-checker .bc-cc-input { width:100%;padding:10px 13px;border:1.5px solid var(--line);border-radius:9px;font-size:12.5px;font-family:var(--font-mono);background:var(--paper-raised);margin-bottom:10px;box-sizing:border-box; }
#benefit-checker .bc-cc-input:focus { outline:none;border-color:var(--bc-accent); }
#benefit-checker .bc-cc-pkg { border-radius:10px;padding:11px 13px;margin-bottom:8px;border:1.5px solid; }
#benefit-checker .bc-cc-pkg.cc-ok { background:#f0fdf4;border-color:#bbf7d0; }
#benefit-checker .bc-cc-pkg.cc-warn { background:#fff7ed;border-color:#fed7aa; }
#benefit-checker .bc-cc-pkg.cc-bad { background:#fff0f0;border-color:#fca5a5; }
#benefit-checker .bc-cc-pkg-head { display:flex;align-items:center;gap:10px;margin-bottom:8px;flex-wrap:wrap; }
#benefit-checker .bc-cc-status { font-size:10.5px;font-weight:800;padding:2px 10px;border-radius:20px; }
#benefit-checker .bc-cc-status.ok { background:#dcfce7;color:#15803d; }
#benefit-checker .bc-cc-status.bad { background:#fee2e2;color:#b91c1c; }
#benefit-checker .bc-cc-status.warn { background:#fef3c7;color:#92400e; }
#benefit-checker .bc-cc-pair-ok { color:#15803d;font-weight:700; }
#benefit-checker .bc-cc-pair-bad { color:#b91c1c;font-weight:700; }
#benefit-checker .bc-cc-rule { font-size:11px;color:var(--ink-soft);font-style:italic;margin-top:6px;padding:5px 9px;background:rgba(0,0,0,.03);border-radius:6px; }
#benefit-checker .bc-cc-summary-bar { margin-top:12px;padding:12px 14px;border-radius:10px;font-size:13px;font-weight:700;display:flex;align-items:center;gap:10px; }

#benefit-checker .bc-search-count { font-size:11px;font-weight:700;color:var(--ink-soft);text-transform:uppercase;letter-spacing:.5px;margin-bottom:10px; }
#benefit-checker .bc-search-none { text-align:center;padding:30px 15px;color:var(--ink-soft);font-size:13px; }
#benefit-checker .bc-search-scroll { max-height:600px;overflow-y:auto;padding-right:2px; }

#bcResultsSection { display:none; }
#bcResultsSection.show { display:block; }

/* ---------------- Negotiated Rates (ported from negotiated.php) ----------------
   The original was a full standalone page with its own nav/sidebar/theme-sync
   script; here it's one more Support Tools panel, so only the shell/table/
   sidebar-filter styling is kept, reusing this app's tokens instead of the
   tool's own --primary/--teal/--border variable set. */
#negotiated-rates {
  --nr-accent: var(--brand-1, var(--teal));
  --nr-accent-light: color-mix(in srgb, var(--nr-accent) 10%, var(--paper) 90%);
  font-family: var(--font-body);
  border-radius:16px;overflow:hidden;
  box-shadow:0 12px 34px rgba(0,0,0,.12), 0 2px 8px rgba(0,0,0,.06);
}
#negotiated-rates .nr-vtabs { display:flex;gap:4px;background:var(--paper);border-bottom:1px solid var(--line-soft);padding:0 16px; }
#negotiated-rates .nr-vtab { display:inline-flex;align-items:center;gap:8px;padding:12px 16px;border:none;background:none;font-family:inherit;font-size:12.5px;font-weight:700;color:var(--ink-soft);cursor:pointer;border-bottom:2.5px solid transparent;transition:all .15s; }
#negotiated-rates .nr-vtab:hover { color:var(--nr-accent); }
#negotiated-rates .nr-vtab.active { color:var(--nr-accent);border-bottom-color:var(--nr-accent); }

#negotiated-rates .nr-shell { display:flex;min-height:480px; }
#negotiated-rates .nr-sidebar { width:280px;min-width:280px;background:var(--paper);border-right:1px solid var(--line-soft); }
#negotiated-rates .nr-sb-body { display:flex;flex-direction:column;padding:16px;gap:16px;max-height:620px;overflow-y:auto; }
#negotiated-rates .nr-sb-label { font-size:10px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--ink-soft);margin-bottom:8px; }
#negotiated-rates .nr-search-input { width:100%;padding:9px 12px;border:1.5px solid var(--line);border-radius:8px;font-size:13px;font-family:inherit;outline:none;background:var(--paper);color:var(--ink);transition:border-color .2s,box-shadow .2s; }
#negotiated-rates .nr-search-input:focus { border-color:var(--nr-accent);box-shadow:0 0 0 3px var(--nr-accent-light); }

#negotiated-rates .nr-lvl-toggle { display:flex;flex-direction:column;gap:6px; }
#negotiated-rates .nr-lvl-chip { display:flex;align-items:center;gap:9px;padding:8px 10px;border:1.5px solid var(--line);border-radius:8px;cursor:pointer;transition:all .15s;user-select:none; }
#negotiated-rates .nr-lvl-chip:hover { border-color:var(--nr-accent);background:var(--nr-accent-light); }
#negotiated-rates .nr-lvl-chip input { accent-color:var(--nr-accent);width:15px;height:15px;cursor:pointer; }
#negotiated-rates .nr-lvl-chip span { font-size:12.5px;font-weight:600;color:var(--ink); }
#negotiated-rates .nr-lvl-chip.off { opacity:.5; }

#negotiated-rates .nr-cat-list { display:flex;flex-direction:column;gap:3px;max-height:320px;overflow-y:auto; }
#negotiated-rates .nr-cat-item { display:flex;align-items:center;justify-content:space-between;gap:8px;padding:8px 10px;border-radius:8px;cursor:pointer;font-size:12.5px;font-weight:600;color:var(--ink);border:1.5px solid transparent;transition:all .15s; }
#negotiated-rates .nr-cat-item:hover { background:var(--paper-raised); }
#negotiated-rates .nr-cat-item.active { background:var(--nr-accent-light);border-color:color-mix(in srgb, var(--nr-accent) 25%, transparent);color:var(--nr-accent); }
#negotiated-rates .nr-cat-item .nr-cnt { font-size:10.5px;font-weight:700;color:var(--ink-soft);background:var(--paper-raised);border-radius:20px;padding:2px 8px;font-family:var(--font-mono); }
#negotiated-rates .nr-cat-item.active .nr-cnt { background:var(--paper);color:var(--nr-accent); }

#negotiated-rates .nr-sb-note { background:var(--nr-accent-light);border:1px solid color-mix(in srgb, var(--nr-accent) 18%, transparent);border-radius:8px;padding:10px 12px;font-size:11px;color:var(--nr-accent);line-height:1.55; }

#negotiated-rates .nr-content { flex:1;padding:18px 20px;overflow-y:auto;background:var(--paper-raised); }

#negotiated-rates .nr-stats-bar { display:flex;background:var(--paper);border-radius:12px;border:1px solid var(--line-soft);overflow:hidden;margin-bottom:16px; }
#negotiated-rates .nr-stat-item { flex:1;padding:12px 16px;border-right:1px solid var(--line-soft);text-align:center; }
#negotiated-rates .nr-stat-item:last-child { border-right:none; }
#negotiated-rates .nr-stat-label { font-size:10px;text-transform:uppercase;letter-spacing:.08em;color:var(--ink-soft);font-family:var(--font-mono);margin-bottom:4px; }
#negotiated-rates .nr-stat-val { font-size:16px;font-weight:800;color:var(--ink); }

#negotiated-rates .nr-panel { background:var(--paper);border-radius:14px;border:1px solid var(--line-soft);box-shadow:0 2px 12px rgba(0,0,0,.05);overflow:hidden; }
#negotiated-rates .nr-panel-header { display:flex;align-items:center;justify-content:space-between;padding:12px 18px;background:var(--nr-accent-light);border-bottom:1px solid var(--line-soft);flex-wrap:wrap;gap:8px; }
#negotiated-rates .nr-panel-title { font-size:12px;font-weight:800;color:var(--nr-accent);text-transform:uppercase;letter-spacing:.08em; }
#negotiated-rates .nr-count { font-size:11px;color:var(--ink-soft);font-weight:600; }

#negotiated-rates .nr-wrap { overflow-x:auto; }
#negotiated-rates .nr-table { width:100%;border-collapse:collapse;font-size:12.5px; }
#negotiated-rates .nr-table thead th { padding:9px 14px;font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--ink-soft);background:var(--paper-raised);border-bottom:1px solid var(--line-soft);white-space:nowrap;font-family:var(--font-mono); }
#negotiated-rates .nr-table tbody td { padding:10px 14px;border-bottom:1px solid var(--line-soft);vertical-align:middle; }
#negotiated-rates .nr-table tbody tr:last-child td { border-bottom:none; }
#negotiated-rates .nr-table tbody tr:hover td { background:var(--paper-raised); }
#negotiated-rates .nr-cat { display:inline-flex;align-items:center;font-size:10px;font-weight:700;letter-spacing:.03em;color:var(--nr-accent);background:var(--nr-accent-light);border-radius:20px;padding:3px 9px;white-space:nowrap; }
#negotiated-rates .nr-code { font-family:var(--font-mono);font-size:11px;color:var(--ink-soft); }
#negotiated-rates .nr-name { font-weight:600;color:var(--ink); }
#negotiated-rates .nr-tariff { font-family:var(--font-mono);font-weight:700;font-size:12.5px;color:var(--ink);white-space:nowrap; }
#negotiated-rates .nr-tariff.na { color:var(--ink-soft);font-weight:400;opacity:.6; }
#negotiated-rates .nr-mech { font-size:11px;color:var(--ink-soft); }

#negotiated-rates .nr-empty { display:flex;flex-direction:column;align-items:center;justify-content:center;padding:50px 20px;text-align:center;gap:8px; }
#negotiated-rates .nr-empty h3 { font-size:14px;color:var(--ink); }
#negotiated-rates .nr-empty p { font-size:12.5px;color:var(--ink-soft);max-width:320px; }

#negotiated-rates .nr-pf-list { display:flex;flex-direction:column;gap:3px;max-height:540px;overflow-y:auto; }
#negotiated-rates .nr-pf-item { padding:9px 10px;border-radius:8px;cursor:pointer;border:1.5px solid transparent;transition:all .15s; }
#negotiated-rates .nr-pf-item:hover { background:var(--paper-raised); }
#negotiated-rates .nr-pf-item.active { background:var(--nr-accent-light);border-color:color-mix(in srgb, var(--nr-accent) 25%, transparent); }
#negotiated-rates .nr-pf-item-name { font-size:12.5px;font-weight:700;color:var(--ink);line-height:1.3; }
#negotiated-rates .nr-pf-item-meta { font-size:10.5px;color:var(--ink-soft);font-family:var(--font-mono);margin-top:2px; }
#negotiated-rates .nr-pf-hint { padding:20px 12px;text-align:center;color:var(--ink-soft);font-size:12px; }

#negotiated-rates .nr-pf-header { background:var(--paper);border-radius:14px;border:1px solid var(--line-soft);box-shadow:0 2px 12px rgba(0,0,0,.05);padding:16px 18px;margin-bottom:14px; }
#negotiated-rates .nr-pf-header-name { font-size:16px;font-weight:800;color:var(--ink);margin-bottom:6px; }
#negotiated-rates .nr-pf-header-badges { display:flex;flex-wrap:wrap;gap:7px; }
#negotiated-rates .nr-pf-badge { display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:700;color:var(--nr-accent);background:var(--nr-accent-light);border-radius:20px;padding:4px 11px;font-family:var(--font-mono); }
#negotiated-rates .nr-pf-badge.warn { color:var(--amber);background:var(--amber-bg); }

#negotiated-rates .nr-flag { display:inline-flex;align-items:center;gap:4px;font-size:10px;font-weight:700;color:var(--amber);background:var(--amber-bg);border:1px solid color-mix(in srgb, var(--amber) 40%, transparent);border-radius:20px;padding:2px 8px;white-space:nowrap; }

@media(max-width:900px){
  #negotiated-rates .nr-shell { flex-direction:column; }
  #negotiated-rates .nr-sidebar { width:100%;min-width:0;border-right:none;border-bottom:1px solid var(--line-soft); }
  #negotiated-rates .nr-stats-bar { flex-wrap:wrap; }
  #negotiated-rates .nr-stat-item { min-width:calc(50% - 1px); }
}